Janice Figueroa
Easthampton,MA
Summary
Dedicated volunteer with strong organizational skills and a passion for community service. Experienced in mentoring and coordinating impactful events while delivering exceptional customer service.
Dynamic professional experienced in community service and volunteer coordination. Recognized for exceptional problem-solving abilities and flexibility, contributing to effective project execution and positive organizational outcomes.
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Volunteer
Cooley Dickinson
Northampton, MA
09.2022 - Current
- Trained new volunteers on operational procedures and safety protocols, fostering a supportive team environment.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Volunteer
Holyoke Medical Center
Holyoke, MA
10.2020 - Current
- Assisted healthcare staff in delivering patient care and support services.
- Coordinated patient transportation to ensure timely access to medical services.
- Maintained cleanliness and safety standards in patient areas, enhancing overall environment.
- Organized medical supplies, ensuring availability for staff and patient needs.
- Provided companionship and emotional support to patients, improving their experience during treatment.
- Collaborated with multidisciplinary teams to facilitate effective communication and care coordination.
- Implemented process improvements that enhanced volunteer efficiency and service delivery quality.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
- Provided emotional support and companionship to elderly in community homes.
Pastor
Iglesia Pentecostal Moldeados Para Su Gloria
Chicopee, MA
01.2014 - Current
- Delivered impactful sermons to diverse congregations, fostering spiritual growth and community engagement.
- Organized and led weekly Bible study sessions, enhancing scriptural understanding among attendees.
- Developed outreach programs addressing local community needs, promoting social justice initiatives within the church.
- Mentored emerging leaders, providing guidance on ministry best practices and personal development.
- Coordinated church events, ensuring successful execution through effective planning and volunteer management.
- Implemented strategic communication strategies to expand church visibility and strengthen member connections.
- Collaborated with church leadership to set long-term goals, aligning ministry activities with community mission objectives.
- Established support groups for various demographics, creating inclusive environments for fellowship and healing.
- Provided spiritual care through visitation, counseling, and prayer.
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Strengthened relationships between families by initiating regular events and workshops catered to their needs.
- Fostered a welcoming environment for newcomers by creating an inclusive culture within the church community.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual and administrative leadership to church and managed daily operations.
- Advised couples preparing for marriage via pre-marital counseling services tailored specifically towards their unique relational dynamics.
- Led programs such as worship, study, fellowship, and service opportunities.
- Upheld church governance structure by effectively managing staff and volunteer teams while ensuring adherence to established policies and procedures.
- Empowered church volunteers through training sessions and ongoing support, enhancing their ability to serve the congregation effectively.
- Collaborated with church leadership to develop strategic plans for ministry growth and expansion.
- Enhanced congregation''s spiritual growth by delivering thought-provoking and engaging sermons.
- Served as mentor to children in church community, offering guidance and support.
- Volunteered at church-sponsored outreach events.
- Managed church operations, ensuring proper allocation of resources and budget management.
- Supported community development through organizing and leading outreach programs.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Organized successful fundraising events designed to support church missions locally as well as internationally.
- Facilitated small group discussions aimed at deepening participants'' understanding of core biblical principles and themes.
- Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
- Assisted with organization and implementation of Sunday school activities.
- Mentored youth group members, offering guidance and support in their personal and spiritual lives.
- Led renovation and expansion project, successfully renovating or remodeling existing sanctuary, multipurpose facility and restroom facilities and classrooms.
- Designed innovative worship experiences that integrated contemporary elements alongside traditional practices.
Education
Medical Terminology - Medical Technology
Jewish Vocational Services
Boston, MA04.1993
High School Diploma -
Maria Padilla De Sanz
Puerto Rico05.1991
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Community service
- Computer skills
- Flexible schedule
- Customer service
- Answering phones
- Food distribution
- Data entry
- Bilingual
- Administrative support
- Clerical support
- Volunteer coordination
- Friendly and outgoing
- Multitasking
- Multitasking Abilities
- Patient assessment
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Volunteer
Cooley Dickinson
09.2022 - Current
Volunteer
Holyoke Medical Center
10.2020 - Current
Pastor
Iglesia Pentecostal Moldeados Para Su Gloria
01.2014 - Current
Medical Terminology - Medical Technology
Jewish Vocational Services
High School Diploma -
Maria Padilla De Sanz