JANICE GALLIMORE
Bronx,New York
Summary
I have over 25 years experience in Hospitality and Senior Living. The importance of providing a secure, nurturing, enhancing and positive environment for our elderly with dementia is challenging and exciting for me. I hope to have the opportunity to share my skills and assist with the growth of your organization in the Memory Care Program. Communication skills and integrity are keys to an effective and efficient memory care unit. I hope to assist in developing and managing a patient, happy and consistent environment for your organization.
Overview
30
30
years of professional experience
Work History
Director of Housekeeping
Atria
05.2018 - Current
- Plan, organize and direct team members to ensure high satisfaction
- Inspect Resident apartments and public spaces to ensure cleanliness
- Respond to residents requests and or issues immediately
- Train new and existing employees on company operating and cleaning standards and procedures
- Enforce policies and procedures
- Plan and facilitate department meetings
- Inspect and evaluate furniture, fixtures, and decor, make appropriate changes and/or repairs
- Maintain records and prepare periodic activity and personnel reports for review
- Prepare and render yearly performance evaluations
- Coordinate cleaning projects (weekly, monthly, annually)
- Inventory and Purchase department cleaning and operating supplies
- Responsible for hiring all new team members
- Assist Maintenance Director as needed
Director of Housekeeping
Doral Arrowwood (Benchmark)
01.2004 - 12.2017
- Plan, organize and direct team members to ensure high customer satisfaction
- Inspect guest rooms and public spaces to ensure cleanliness
- Respond to guest requests and or issues immediately
- Train new and existing employees on company operating and cleaning standards and procedures
- Enforce policies and procedures
- Update job descriptions and training check lists
- Plan and facilitate department meetings
- Inspect and evaluate furniture, fixtures, and decor, make appropriate changes and/or repairs
- Assist with the selecting and purchasing of new furnishings
- Maintain records and prepare periodic activity and personnel reports for review
- Prepare and render yearly performance evaluations
- Coordinate cleaning projects (weekly, monthly, annually)
- Establish and enforce Lost and Found procedures
- Evaluate business levels and guest request to forecast personnel requirements
- Inventory and Purchase department cleaning and operating supplies
- Coordinate, purchase and replace new and existing uniforms for all departments
- Responsible for hiring all new team members
Housekeeping Manager
Doral Arrowwood
01.2000 - 01.2004
- Assisted with monthly linen and uniform inventories
- Performed weekly supplies and equipment inventories
- Organized and directed department training programs
- Assisted in coaching and evaluating team members performance and working relationship
- Maintained records and prepared periodic activities and personnel reports
- Inspect guest rooms and public space for cleanliness
Housekeeping Office Coordinator
Doral Arrowwood
01.1995 - 01.2000
- Performed weekly and monthly supplies and equipment inventories
- Maintained records and filing system
- Coordinate cleaning projects with other departments
- Supervised Office Team
- Prepared Team Members daily assignments
- Assisted Housekeeping Manager as needed
- Assisted Room Attendants as needed
Education
College of Westchester
White Plains, NY01.1994
Skills
- Anticipate residents needs
- Team Oriented
- Proficiency in Microsoft Office
- Customer service
- Multitask
- Organizational skills
- Written communication skills
- Verbal communication skills
- Creative and Innovative
- Accomplished Manager
- Strong Interpersonal Skills
- Kronos
- Icims
Awards
- Five Diamond Hospitality skills training
- Train the Trainer training
- Manager of the Quarter
- Quality Assurance Awards
Timeline
Director of Housekeeping
Atria
05.2018 - Current
Director of Housekeeping
Doral Arrowwood (Benchmark)
01.2004 - 12.2017
Housekeeping Manager
Doral Arrowwood
01.2000 - 01.2004
Housekeeping Office Coordinator
Doral Arrowwood
01.1995 - 01.2000
College of Westchester
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