Janice Garza

Manage and run reports for operations and job progression, as well as budget reports. Work closely with the project manager in balancing the schedule for our mitigation crew. Will help the operations manager in collecting past due balances. Remained flexible, adaptable, and punctual.

Worked directly under the spa director and handled a variety of tasks. Helped to oversee the daily operations of the spa and shop. In charge of about 30 employees, in regards to their hours scheduled, hours worked, and making sure they all have the essentials to provide a great service. Helped to increase customer return rates by providing excellent customer service at all times.

Provided optimal assistance to the general manager and handled a variety of tasks. Worked closely with regional manager & general manager in operations meetings. Overseen and managed work done by employees. Handled the production of the schedule and hours worked by staff. Trained employees in balancing registers and took care of bank deposits.