Janice Gautreau
Overview
9
9
years of professional experience
Work History
At Home Merchant
Etsy Shop
12.2017 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Streamlined inventory management tasks for increased efficiency and accuracy.
- Developed and maintained positive relationships with vendors, resulting in better pricing and terms.
- Implemented effective merchandising strategies to maximize sales and profitability.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Increased Etsy shop sales by implementing effective marketing strategies and optimizing product listings.
- Utilized social media platforms to promote the shop and engage with potential customers, driving traffic back to the store.
- Fulfilled orders accurately while maintaining attention-to-detail in packaging design elements which contributed positively towards branding efforts.
Team Member
Target
06.2015 - 07.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Job Site Assistant
Truck And Auto
09.2014 - 04.2015
- Improved job site efficiency by maintaining clean and organized work areas.
- Enhanced team productivity by distributing materials and tools needed for each task.
- Maintained tools and equipment in good working condition.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each week.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Education
Undergraduate - Medical Billing And Coding
University of Phoenix
Tempe, AZ12.2023
High School Diploma -
Assabet Valley Regional Technical School
Marlborough, MA05.2014
Skills
- Marketing Techniques
- Product Knowledge
- Time Management
- Conflict Resolution
- Organizational Skills
- Account Updating
- Scheduling
- Appointment Scheduling
- Documentation
- Customer Relations
- File Management
- Bookkeeping
- Data Entry
- Organization Skills
- Tech-Savvy
- Customer and Client Relations
Accomplishments
- 2022- 2023
national honor society of leadership and success
Timeline
At Home Merchant
Etsy Shop
12.2017 - Current
Team Member
Target
06.2015 - 07.2017
Job Site Assistant
Truck And Auto
09.2014 - 04.2015
Undergraduate - Medical Billing And Coding
University of Phoenix
High School Diploma -
Assabet Valley Regional Technical School