An organized and dependable candidate successful at managing multiple priorities with a positive attitude and aims to meet team goals. A highly-motivated liberal arts major with finely tuned multi-tasking abilities and drive to foster productivity, organization and efficiency with task prioritization; have received patron recognition for having a personable and approachable nature. Success with working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation, reference, juvenile procedures and registration processing. Offering a successful career history comprising just under 7 years at the Vineland Public Library.
· Facilitated smooth communication between patrons and staff by answering phone calls, emails, and in-person inquiries professionally and efficiently.
· Developed strong relationships with patrons by offering personalized reading recommendations based on their interests and preferences.
· Improved library circulation efficiency by managing patron accounts and maintaining accurate records.
· Maintained an organized work area, ensuring all materials were properly sorted and easily accessible for patrons.
· Trained new staff members on library circulation procedures, fostering a cohesive team dynamic.
· Utilized computer databases to locate library materials.
· Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
· Managed library materials for accurate record-keeping.
· Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
· Helped children select appropriate reading level library books.
· Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
· Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
· Compiled and submitted program activity reports for improved insight.
· Collected circulation statistics to aid Supervisor's reports
· Helped patrons locate resources using catalog and circulation systems.
· Aided other departments when lacking coverage.
· Assisted in opening duties of Children's and Reference
· Helped facilitate a smooth flow when monitoring the Children's computers
· Worked with others to put together different programs well received by the community
· Extended shelf life of books by repairing items as needed and returning them quickly for patrons to continue reading.
· Updating materials to reflect correct information before returning them to the shelf.
· Promoted library resources through social media campaigns, increasing awareness and usage of available services.
· Collaborated with librarians to develop and implement engaging programs and events for the community.
· Tracked loans of media equipment and materials.
· Developed instructional materials, such as guides and tutorials, to enhance patrons'' understanding of library resources.
· Delivered personalized reader's advisory services based on individual preferences, fostering a love of reading among patrons.
· Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.
· Tracked loans of media equipment and materials
· Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
· Promoted library programs and events through engaging displays and informative handouts, increasing community involvement
· Stayed up-to-date on library policies and procedures to smoothly enforce standards.
· Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
· Contributed to the library's overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
· Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
· Answered questions from patrons and helped to find desired materials.
· Handled check-in and check-out process of library books and materials at circulation desk.
· Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
· Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
· Processed library card applications to provide access to library services.
· Marketed library's many services to visitors and patrons through active communication.
· Collected fees, fines and donations for balanced library finances.
· Streamlined library operations by assisting in the accurate cataloging and organization of materials.
· Collected and processed fines on overdue library materials.
· Assisted patrons with printing and copying according to personalized requirements.
· Answered patron questions in-person or by phone regarding library services and resources.
· Developed library displays
· Processed library card applications and maintained patron records with accurate contact information.
· Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
· Effectively handled challenging situations involving overdue books or disputes about fines, resulting in amicable resolutions.
· Managed interlibrary loan requests, facilitating the borrowing of materials from other institutions for patron use.
· Assisted staff with special projects and library event preparation.
· Maintained condition of library shelves and study areas.
· Provided basic computer assistance to help patrons access needed resources.
· Managed library materials for accurate record-keeping.
· Provided assistance and support to staff in regard to facility maintenance, security, and services.
· Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
· Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
· Helped children select appropriate reading level library books.
· Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
· Compiled and submitted program activity reports for improved insight.
· Helped patrons locate resources using catalog and circulation systems.
· Checked out and checked in materials to support patron circulation needs.
· Enforced rules and instructions to maintain discipline.
· Updating materials to reflect correct information before returning them to the shelf.
· Assisted patrons with technology-related questions about computers or devices available within the library.
· Promoted library resources through social media campaigns, increasing awareness and usage of available services.
· Provided reference assistance to patrons, utilizing various print and digital sources to answer questions accurately and efficiently.
· Collaborated with librarians to develop and implement engaging programs and events for the community.
· Developed instructional materials, such as guides and tutorials, to enhance patrons'' understanding of library resources.
· Delivered personalized reader's advisory services based on individual preferences, fostering a love of reading among patrons.