JANICE GREEN
Milwaukee,WI
Summary
Versatile and results-driven professional with extensive experience in warehouse operations and machine operation, notably at Pisces USA. Excelled in materials management, safety compliance, and team leadership, significantly enhancing efficiency and productivity. Skilled in forklift operation and adept at fostering high employee morale. Demonstrated ability to mentor staff and streamline processes for optimal inventory accuracy and customer satisfaction.
Experienced with warehouse operations, including inventory management and workflow optimization. Utilizes strong leadership and problem-solving skills to improve efficiency. Track record of fostering team collaboration and adapting to changing needs.
Warehouse operations professional with strong leadership skills and hands-on experience in logistics and inventory management. Adept at coordinating teams, optimizing workflows, and ensuring efficient and safe handling of materials. Known for reliability, adaptability, and fostering collaborative work environment to achieve operational goals. Skilled in using warehouse management systems and implementing best practices to drive productivity and accuracy.
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands.
Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Machine Operator
Pisces USA
04.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Warehouse Forklift Operator
General Pet Supply Inc.
12.2016 - 01.2024
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
Warehouse Lead
Woodman's Food Market
05.2013 - 11.2015
- Maintained high employee morale by fostering a positive work atmosphere and addressing concerns promptly as they arose.
- Created and enforced detailed organization processes to increase quality and service standards.
- Increased inventory accuracy by conducting regular audits and maintaining up-to-date records within the warehouse management system.
- Maximized warehouse space utilization by analyzing product turnover rates and adjusting storage strategies accordingly.
- Regularly conducted team meetings to review performance metrics and set goals for ongoing improvement in warehouse productivity.
- Mentored new hires for seamless integration into the team, providing guidance on best practices, company policies, and procedures.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Warehouse Lead
Dr Comfort
02.2010 - 03.2012
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
Warehouse Picker
RJ Schinner
05.2008 - 01.2010
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
Customer Service Representative
Feeding America
03.2007 - 04.2008
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
John Marshall High School
Chicago, IL06-2005
Skills
- Warehouse functions
- Shipping and receiving
- Labor scheduling
- Materials transportation
- Stock control
- Paperwork verification
- Materials management experience
- Safety and compliance
- Shipment oversight
- Excellent with numbers
- Forklift safety and operation
- Mentoring and training
- Packing and shipping]
- Packing and shipping
- Dependable and reliable
- Loading and unloading
- Inventory counting
- Product identification
- Warehousing functions
- Stocking
- Team Coordination
- Reliability
- Multitasking Abilities
[
Timeline
Machine Operator
Pisces USA
04.2024 - Current
Warehouse Forklift Operator
General Pet Supply Inc.
12.2016 - 01.2024
Warehouse Lead
Woodman's Food Market
05.2013 - 11.2015
Warehouse Lead
Dr Comfort
02.2010 - 03.2012
Warehouse Picker
RJ Schinner
05.2008 - 01.2010
Customer Service Representative
Feeding America
03.2007 - 04.2008
High School Diploma -
John Marshall High School
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