Janice Jones
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Sr Lab Technician
Mohawk Carpet
03.2013 - Current
- Compiled test results, generated reports and presented results to Department Manager/ daily, and often on daily calls to report about the department summary.
- Minimized lab accidents by adhering to safe work practices and procedures.
- Led team meetings with technicians and Supervisor to discuss results of new colors needed and status of tests in Product development.
- Developed and implemented new protocols to improve accuracy for compliance issues and collaborate with upper management to enforce new regulations.
- Planned, directed and participated in collection and updates on new and existing company rules and regulations.
- compelled and ordered new and existing.
- Oversaw items in inventory and reordered before supplies diminished.
- Researched new methods and techniques to improve department procedures.
- Partnered various teas to plan and execute floor moves, merchandise placement, and overall department set-up.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Produced and updated lab records, logbooks and procedures.
- Maintained accurate files and entered test results into computer system.
- Used computers and variety of automated tracking systems.
Spot Welder
Marketing Alliance Inc./ Temporary Employee
02.2012 - 03.2013
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Prepared welding equipment to perform advanced welding work.
- Chipped off excess weld, slag, and spatter using hand tools.
- Welded in flat, horizontal, vertical, and overhead positions.
- Inspected welds and checked critical measurements to meet specifications.
Receptionist
Aaba Locksmith
04.2010 - 06.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
No Degree - RN
Florida State College At Jacksonville
Jacksonville, FLNo Degree - Medical Insurance Coding
Florida Career College - Miami
Jacksonville, FLSkills
- Document Reviews
- Audit Oversight
- Quality Controls
- Conducting Investigations
- Information Gathering
- Analytical Thinking
- Training and Education
- SOP Writing
- Project Management
- Training Development
- Risk Assessment
- Compliance Monitoring
- Staff Training
- Regulatory Standards
- Integrity
- Effective communication skills with all levels from employees to upper management
- Attention to detail
- Intellectual curiosity
- Microsoft Office Proficiency
- Power BI Proficiency
Timeline
Sr Lab Technician
Mohawk Carpet
03.2013 - Current
Spot Welder
Marketing Alliance Inc./ Temporary Employee
02.2012 - 03.2013
Receptionist
Aaba Locksmith
04.2010 - 06.2012
No Degree - RN
Florida State College At Jacksonville
No Degree - Medical Insurance Coding
Florida Career College - Miami
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