Janice Lynch
Richmond,VA
Summary
Interior design sales professional with proven track record in transforming client visions into reality through innovative design solutions. Valued for collaborative approach and commitment to achieving results, adapting seamlessly to changing project demands. Skilled in client consultations, space planning, and creating aesthetically pleasing environments.
Overview
42
42
years of professional experience
Work History
Senior Sales Consultant, Interior Design
Ethan Allen Global Inc.
05.2008 - 04.2024
- Enhanced client satisfaction by providing personalized interior design consultations and recommendations including upholstery, case goods, accessories, area rugs, window treatments (hard and soft) and lighting.
- Coordinated order processing, delivery, and installation schedules to minimize disruptions for clients during renovations or redesigns.
- Developed strong relationships with clients, resulting in an increase of repeat business and referrals.
- Stayed current on industry trends and emerging design styles, incorporating them into client projects as appropriate.
- Presented creative interior design solutions tailored to individual client preferences and budgets.
- Maximized individual and team recognition and revenue by consistently meeting and exceeding sales targets in a competitive market.
- Delivered exceptional customer service by addressing client concerns promptly, leading to increased client retention rates.
- Utilized available software to create detailed floor plans that accurately reflected clients'' vision for their spaces.
- Collaborated with team members, outside designers, realtors, architects and contractors to ensure seamless implementation of design concepts.
Owner/Interior Designer
Tassels Inc., Interior Design And Home Decor
06.1993 - 05.2008
- Interior design focus on staging for realtors and homeowners.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately, timely, and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Realtor Associate
Westledge Real Estate
06.1982 - 12.1996
- Demonstrated strong knowledge of local neighborhoods, schools, and amenities to provide clients with valuable insights for making informed decisions.
- Educated clients on market trends, financing options, and the home buying process to empower informed decisionmaking.
- Developed comparative market analyses for accurate property pricing strategies that maximized seller profits while minimizing time on the market.
- Expanded clientele base through referrals, social media presence, and targeted marketing efforts.
- Collaborated with fellow real estate professionals in a team-oriented environment to achieve shared success and contribute to overall company growth.
- Managed multiple property listings simultaneously while maintaining high levels of organization to ensure no details were overlooked or deadlines missed.
- Achieved top performer status consistently by maintaining a strong work ethic and dedication to client success.
- Showcased properties effectively using high-quality photos, virtual tours, engaging descriptions tailored to the target audience.
- Enhanced professional network by attending industry events and forging partnerships with mortgage brokers, home inspectors, and other real estate professionals.
- Built long-lasting relationships with clients through excellent customer service and a genuine passion for helping others.
Education
Bachelor of Arts - Liberal Arts
Charter Oak State College
Hartford, CTReal Estate Principles And Practices
Connecticut Real Estate Institute
Stratford, CTSkills
- Project management expertise
- Strong sales techniques
- Wall covering specialist
- Home staging expertise
- Efficient time management
- Design concept development
- Marketing and promotion
- 3D rendering
- Textile and material expertise
- Furniture selection expert
- Expert space planning
- Custom window treatments
- Sales presentations
- Customer retention
- Teamwork and collaboration
- Budgeting and estimating
- Exceptional client relations
- Performance management
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Attention to detail
- Strong communication and interpersonal skills
- Adaptable and flexible
- Product presentation
- Professionalism
- Goal setting
Top Design Salesperson
ETHAN ALLEN, INC
Rookie of the Year 2008
Top Producer 2012, 2014, 2016, 2018
Million Dollar Diamond Award 2014 (1st in Richmond design center), 2020, 2021,2022, 2023
Timeline
Senior Sales Consultant, Interior Design
Ethan Allen Global Inc.
05.2008 - 04.2024
Owner/Interior Designer
Tassels Inc., Interior Design And Home Decor
06.1993 - 05.2008
Realtor Associate
Westledge Real Estate
06.1982 - 12.1996
Bachelor of Arts - Liberal Arts
Charter Oak State College
Real Estate Principles And Practices
Connecticut Real Estate Institute
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