Janice Mahoney
Windsor
Summary
Dedicated Mental Health Worker with a compassionate approach to supporting individuals requiring mental health assistance. Proficient in delivering patient-focused care and interventions based on evidence. With a profound grasp of mental health and behavioral sciences, capable of applying this knowledge to help individuals navigate mental health difficulties. Experienced in conducting both individual and group counseling sessions aimed at enhancing client wellness and the development of coping mechanisms. Skilled in refining program operations to enhance support. Educated clients to foster in-depth understanding of diagnosis or treatment.
Overview
14
14
years of professional experience
Work History
Mental Health Worker
Trinity Health of New England
06.2017 - Current
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Understand cultural competency, willingness to listen to patients' needs, and communicate objectively
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse
- Actively participated in professional development opportunities to stay current on best practices in mental healthcare delivery.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
Operations Manager/Caregiver
GRACEFUL HANDS HOME-CARE AGENCY
01.2010 - 03.2018
- Established a business from the ground up, fostering relationships with healthcare providers, clients, and family members to enhance growth and maintain continuous operations.
- Provide trained caregivers for patients challenged by the basic physical day-day chores of daily living
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Acted as an advocate for clients within the community and among other providers, ensuring the quality and consistency of care for all.
Education
M. Ed. - Clinical Mental Health Counseling
Springfield College
Springfield, MA12.2024
BS - Human Services
Springfield College
Springfield, MA12.2020
AS - Disability Specialist, Disability Studies
Manchester State Ct
Manchester, CT05.2017
Skills
- Working in related human service setting of different age-group
- Goals Development
- Progress Monitoring
- Patient Advocacy
- Facilitating Counseling Sessions
- Mental Health Counseling
- Building Rapport
- De-Escalation Techniques
- Multicultural Competence
- Life Skills Coaching
- Crisis Intervention
- Client-centered approach
- Professional ethics
- Self-awareness
Timeline
Mental Health Worker
Trinity Health of New England
06.2017 - Current
Operations Manager/Caregiver
GRACEFUL HANDS HOME-CARE AGENCY
01.2010 - 03.2018
M. Ed. - Clinical Mental Health Counseling
Springfield College
BS - Human Services
Springfield College
AS - Disability Specialist, Disability Studies
Manchester State Ct