Janice Mathis

Administrative Assistant

Comcast

02.2007 - Current

Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Assisted development and implementation of new administrative procedures.
Developed strategies to streamline and improve office procedures.
Managed department budgets
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Volunteered to help with special projects of varying degrees of complexity.
Liaised between clients and vendors and maintained effective lines of communication.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.