Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.
Overview
20
20
years of professional experience
Work History
Human Resources Manager
Peerless-Winsmith
01.2021 - Current
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
Human Resources Coordinator
Bin There Dump That
01.2020 - 01.2021
Drafted and posted jobs on Indeed and Facebook
Collaborated with the Owners and Management to identify project needs and desired qualifications for projected jobs
Conducted onboarding of new hires, prepared offer letters and pre-employment packets, clarified policies and procedures; coordinated new account set up, new hire paperwork, new hire orientation and personnel files
Served as the point of contact for employee inquiries such as benefits, payroll, leaves, etc
Prepared termination paperwork and conducted exit interviews
Purchased employee uniforms, office supplies and equipments
Updated HRIS data in relative systems such as pay changes, job changes, personal information, direct deposit, terminations, etc
Maintained HR files, I-9s, reports, logs, forms and records
Performed background and reference checks using Good Hire and E-verify, while ensuring compliance when handling employees’ confidential information.
Teacher
GWINNETT COUNTY PUBLIC SCHOOLS
01.2014 - 01.2020
Planning instructions as needed to promote student learning
Preparing lesson plans based on AKS to support instruction
Utilizing several resources such as I-Ready, Education Galaxy and Big Universe, that effectively assists with student learning
Analyzing student data to determine students’ strengths and weaknesses
Maintaining professionalism at all times with students, parents, and fellow teachers
Administering tests, quizzes, and other techniques to monitor students’ progress
Organizing learning environment to maximize student time on tasks and encourage students to develop positive self-concepts
Conducting behavior management strategies in accordance with schools’ guidelines
Demonstrating professional practices in teaching and ensuring that all students’ information remains confidential.
Human Resources Coordinator
NEMA, Inc.
01.2013 - 01.2014
Coordinated annual open enrollment, and safety training meetings for over 60 employees
Processed employee benefits, and served as the point of contact for employee inquiries
Assisted in preparing termination paperwork and processes
Conducted the on-boarding of new hires, prepared offer letter and pre-employment packets, clarified policies and procedures; coordinated new account set up, new hire paperwork and personnel files
Maintained HR files, I-9s, reports, logs, forms and records
Performed background and reference checks using HireRight, E-verify and PSP, while ensuring HIPPA compliance when handling employees’ confidential information.
Account Maintenance
TELETECH
01.2011 - 01.2013
Provide customer’s with quality support with questions that they may have about their account information
Assist customers with updating or closing their accounts
Handle high call volume and assist other representatives with tracking customer accounts and queries
Ensure that customer calls are routed to the proper department as quickly as possible.
HR Coordinator & Project Control Specialist
GRANITE SERVICES
01.2005 - 01.2009
Assisted with initiating mobilization and demobilization of field personnel’s to job sites globally
Created jobs, drafted assignment letters, and uploaded in company database
Oriented new hires, interpreted and clarified policies and procedures; coordinated password set-up, background checks, new hire paperwork and personnel files
Acted as a direct liaison or single point of contact for deployed GSII US employees
Tracked, updated and maintained spreadsheet of all field employee job assignments and durations
Send and reviewed service request forms to clients and or PCM’s
Created and delivered weekly reports of PCM and Site Controller Meetings to segment manager.
Education
M.Ed. - Education
Grand Canyon University
01.2006
B.A. - Sociology
Hunter College
01.2002
A.S. - Human Services
B.M.C.C.
01.1997
Skills
Pre-Employment & Background Checks
Training, Development & Orientation
Employee Relations & Engagement
Departmental Development
Organizational Effectiveness
Detailed Oriented
Personal Information
Title: Human Resources Manager
Certification
SHRM-CP - SHRM Certified Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Collaborated with team of 6 in the development of an Interview Question Bank to be used in all HR departments across the company.
Documented and resolved employee complaints which led to reducing retention rates.
Achieved 100% completion rates for all employee training each month through effective follow up with managers and supervisors.