Janice McKinnie

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Oversees daily operations of the department, ensuring a smooth workflow and timely completion of tasks.

• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
• Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
• Organized promotional events and interacted with community to increase sales volume.

• Increased team productivity by implementing efficient workflows and setting clear expectations for team members.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
• Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.

• Increased team productivity by implementing efficient workflows and setting clear expectations for tea members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
• Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
• Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
• Optimized storage space, rearranging items to better utilize available square footage.
• Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
• Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
• Assisted in receiving, stocking and of merchandise.
• Ensured timely completion of projects with effective time management and prioritization of tasks.

• Resolved complex customer issues professionally while adhering to company guidelines, ensuring a satisfactory outcome for all parties involved.
• Supported loss prevention efforts through consistent adherence to security protocols and reporting any suspicious activity or incidents immediately.
• Maintained a clean, safe, and welcoming store environment for both customers and employees alike.
• Improved store efficiency with thorough knowledge of store policies, procedures, and product offerings.
• Fostered a positive work environment by promoting teamwork, communication, and collaboration among staff members.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Answered questions about store policies and addressed customer concerns.
• Performed cash, card, and check transactions to complete customer purchases.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
• Increased customer satisfaction by providing efficient and friendly service while handling transactions.
• Handled cash register operations accurately, balancing drawers at the end of each shift.
• Performed cash, card, and check transactions to complete customer purchases.