Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janice Muhammad

Pharmacist
Garland,TX

Summary

Dedicated Pharmacist offering Number years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Pharmacist-in-Charge/Staff Pharmacist

CVS Pharmacy
05.2014 - Current
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
  • Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
  • Directly supervised 9 Pharmacy Technicians, interns and support staff while on duty.

Pharmacy Manager

Kroger
01.2006 - 04.2014
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Developed policies and procedures for effective pharmacy management.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Collaborated with store manager to maintain daily operations.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Pharmacy Manager

Hood Medical Pharmacy
06.2000 - 03.2007
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Developed policies and procedures for effective pharmacy management.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.

Owner/Operator

The Medicine Shoppe® Pharmacy
09.1991 - 11.1995
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Trained and developed team members to build human capital.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Prepared annual budgets with controls to prevent overages.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

Bachelor Of Science - Pharmacy

The Ohio State University
Columbus, OH
12.1984

Skills

  • Overseeing Technicians
  • Quality Review Processes
  • Patient Relations
  • Quality Assurance Controls
  • Patient Education
  • Pharmacy Automation
  • Interpreting and Processing Medication Orders
  • Immunization Services
  • Medication Side Effect Knowledge
  • Pharmacy Operations Management
  • Prescription Checks
  • Safety Awareness
  • Insurance Requirements
  • FDA Drug Safety Guidelines
  • Medication Dispensation
  • Loss Prevention Controls
  • Proper Storage
  • Reviewing Prescriptions
  • Staff Training
  • Drug Inventory Management
  • Completing Annual Inventories
  • Medicare and Medicaid Processes
  • Confidentiality and HIPAA
  • Profitability Understanding
  • Pharmacy Policies and Procedures
  • Retail Support
  • Customer Service
  • Conflict Resolution Ability
  • HIPAA Regulations Compliance
  • Resolving Complaints
  • in Good Standing with the State Name Board of Pharmacy
  • Cash Register Operations
  • Drug Interaction
  • Maintaining Records
  • Vaccines
  • Profitability Understanding
  • Pharmacy Policies and Procedures
  • Retail Support
  • Customer Service
  • Conflict Resolution Ability
  • HIPAA Regulations Compliance
  • Resolving Complaints
  • in Good Standing with the State Name Board of Pharmacy
  • Cash Register Operations
  • Drug Interaction
  • Maintaining Records
  • Vaccines

Certification

  • Human Resource Management

Timeline

Pharmacist-in-Charge/Staff Pharmacist

CVS Pharmacy
05.2014 - Current

Pharmacy Manager

Kroger
01.2006 - 04.2014

Pharmacy Manager

Hood Medical Pharmacy
06.2000 - 03.2007

Owner/Operator

The Medicine Shoppe® Pharmacy
09.1991 - 11.1995

Bachelor Of Science - Pharmacy

The Ohio State University

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Janice MuhammadPharmacist