Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Janice Murray

Janice Murray

Hogansville,GA

Summary

Forward-thinking professional experienced working in educational settings. Focused on building connections with students to strengthen engagement and help students reach full potential. Knowledgeable about planning projects to diversify instruction, immerse students in subject material, and promote continuous skill-building.

Overview

20
20
years of professional experience

Work History

Substitute Teacher

Troup County School System
Lagrange , GA
08.2018 - 05.2020
  • Delivered instructional lessons across diverse subjects and grade levels.
  • Managed classroom behavior to maintain a positive learning environment.
  • Collaborated with teachers to implement lesson plans effectively.
  • Adapted teaching methods to meet individual student needs and learning styles.
  • Supervised student activities during recess and lunch periods.
  • Communicated effectively with students, fostering engagement and participation.
  • Assisted in grading assignments and providing feedback to students.
  • Maintained accurate attendance records and documentation as required by school policy.

Manager on Duty

JPMorgan Chase Bank
Union City, GA
03.2007 - 07.2017
  • Supervise daily branch operations and ensure compliance with bank policies
  • Coordinate with team members to resolve customer inquiries efficiently
  • Implement security protocols to safeguard assets and data
  • Conduct audits to maintain accurate records and identify discrepancies
  • Facilitate communication between departments for seamless workflow integration
  • Develop staff schedules to optimize branch coverage and service availability
  • Monitor financial transactions for irregularities or potential fraud
  • Resolved customer complaints in a professional manner.
  • Trained new employees on job duties and company policies.
  • Maintained inventory levels by ordering supplies as needed.
  • Performed administrative tasks such as filing documents or preparing reports.
  • Provided guidance and support to team members when needed.
  • Interacted with customers regularly to ensure their needs were met.
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Created schedules for staff members according to business needs.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Developed strategies to increase customer satisfaction ratings.
  • Reviewed daily sales reports to identify areas of improvement.
  • Investigated incidents reported by customers or staff members.

Trainer Coordinator

Wachovia Bank
Atlanta, GA
04.2000 - 05.2007
  • Coordinated training programs for new employees at Wachovia Bank.
  • Developed instructional materials for various banking processes and systems.
  • Facilitated workshops to enhance staff knowledge of compliance regulations.
  • Evaluated training effectiveness through feedback and assessments from participants.
  • Collaborated with department leaders to identify training needs and gaps.
  • Organized onboarding sessions to familiarize new hires with bank policies.
  • Implemented best practices in training methodologies for financial services education.
  • Monitored progress of trainees to ensure they were meeting expectations set by management.
  • Coordinated with department heads to ensure that staff was properly trained in job duties.
  • Maintained detailed records of employee attendance at all trainings.
  • Conducted evaluations of existing training materials to identify areas for improvement.
  • Researched best practices in corporate training techniques and technologies.
  • Provided feedback on the effectiveness of training courses.
  • Developed and implemented comprehensive training programs for new employees.
  • Assisted in developing strategies to enhance employee knowledge retention.
  • Responded promptly to inquiries from staff members regarding any aspect of the company's internal training program.
  • Updated curriculum materials as needed based on changes in industry standards or regulations.
  • Organized and scheduled training sessions, seminars, and workshops.
  • Analyzed survey results from participants in order to measure the success of a given course or seminar.
  • Assessed skills gaps among employees and identified appropriate methods for addressing those gaps through targeted instruction.
  • Advised managers on how best to utilize available resources in order to maximize efficiency and reduce costs associated with training initiatives.
  • Observed and evaluated student performance and development and provided appropriate feedback on work.
  • Maintained evening or weekend hours to provide students with additional support.
  • Recorded daily attendance to maintain accurate and complete records.
  • Kept classroom neat and orderly to reduce safety impediments.
  • Implemented instructional materials and curriculum to meet specific program needs.
  • Employed variety of teaching styles to respond to needs of diverse learners.
  • Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
  • Developed guides and course materials to reinforce lecture information and help students learn.
  • Performed assessments focused on long and short-term student needs to develop individualized education program.
  • Participated in continuous learning on diversity, inclusion and racial equity to reduce learning barriers.

Education

Bachelor of Science - Business Administration And Healthcare Management

Colorado Technical University
Colorado Springs, CO
10-2022

Skills

  • Lesson planning
  • Classroom management
  • Student assessment
  • Instructional delivery
  • Behavioral intervention
  • Communication techniques
  • Curriculum adaptation
  • Team collaboration
  • Conflict resolution
  • Training development
  • Record keeping
  • Time management
  • Engagement strategies
  • Diversity training
  • Feedback provision
  • Group and individual instruction
  • Multi-subject instruction

Accomplishments

  • Top Ten percent of Company in regards to Financial Monthly Bonuses.

Work Type

Part Time

Work Location

RemoteOn-Site

Timeline

Substitute Teacher

Troup County School System
08.2018 - 05.2020

Manager on Duty

JPMorgan Chase Bank
03.2007 - 07.2017

Trainer Coordinator

Wachovia Bank
04.2000 - 05.2007

Bachelor of Science - Business Administration And Healthcare Management

Colorado Technical University

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