Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Janice Murray

Janice Murray

Hogansville,GA

Summary

Forward-thinking professional experienced working in educational settings. Focused on building connections with students to strengthen engagement and help students reach full potential. Knowledgeable about planning projects to diversify instruction, immerse students in subject material, and promote continuous skill-building.

Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

20
20
years of professional experience

Work History

Substitute Teacher

Troup County School System
08.2018 - 05.2020
  • Delivered instructional lessons across diverse subjects and grade levels.
  • Managed classroom behavior to maintain a positive learning environment.
  • Collaborated with teachers to implement lesson plans effectively.
  • Adapted teaching methods to meet individual student needs and learning styles.
  • Supervised student activities during recess and lunch periods.
  • Communicated effectively with students, fostering engagement and participation.
  • Assisted in grading assignments and providing feedback to students.
  • Maintained accurate attendance records and documentation as required by school policy.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Monitored student behavior and administered discipline as needed.

Manager on Duty

JPMorgan Chase Bank
03.2007 - 07.2017
  • Supervise daily branch operations and ensure compliance with bank policies
  • Coordinate with team members to resolve customer inquiries efficiently
  • Implement security protocols to safeguard assets and data
  • Conduct audits to maintain accurate records and identify discrepancies
  • Facilitate communication between departments for seamless workflow integration
  • Develop staff schedules to optimize branch coverage and service availability
  • Monitor financial transactions for irregularities or potential fraud
  • Resolved customer complaints in a professional manner.
  • Trained new employees on job duties and company policies.
  • Maintained inventory levels by ordering supplies as needed.
  • Performed administrative tasks such as filing documents or preparing reports.
  • Provided guidance and support to team members when needed.
  • Interacted with customers regularly to ensure their needs were met.
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Created schedules for staff members according to business needs.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Developed strategies to increase customer satisfaction ratings.
  • Reviewed daily sales reports to identify areas of improvement.
  • Investigated incidents reported by customers or staff members.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and implemented strategies to increase sales and profitability.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Trainer Coordinator

Wachovia Bank
04.2000 - 05.2007
  • Coordinated training programs for new employees at Wachovia Bank.
  • Developed instructional materials for various banking processes and systems.
  • Facilitated workshops to enhance staff knowledge of compliance regulations.
  • Evaluated training effectiveness through feedback and assessments from participants.
  • Collaborated with department leaders to identify training needs and gaps.
  • Organized onboarding sessions to familiarize new hires with bank policies.
  • Implemented best practices in training methodologies for financial services education.
  • Monitored progress of trainees to ensure they were meeting expectations set by management.
  • Coordinated with department heads to ensure that staff was properly trained in job duties.
  • Maintained detailed records of employee attendance at all trainings.

Education

Bachelor of Science - Business Administration And Healthcare Management

Colorado Technical University, Colorado Springs, CO
10-2022

Skills

  • Lesson planning
  • Classroom management
  • Student assessment
  • Instructional delivery
  • Behavioral intervention
  • Communication techniques
  • Curriculum adaptation
  • Team collaboration
  • Conflict resolution
  • Training development
  • Record keeping
  • Time management
  • Engagement strategies
  • Diversity training
  • Feedback provision
  • Group and individual instruction
  • Multi-subject instruction

Accomplishments

  • Top Ten percent of Company in regards to Financial Monthly Bonuses.

Personal Information

Timeline

Substitute Teacher - Troup County School System
08.2018 - 05.2020
Manager on Duty - JPMorgan Chase Bank
03.2007 - 07.2017
Trainer Coordinator - Wachovia Bank
04.2000 - 05.2007
Colorado Technical University - Bachelor of Science, Business Administration And Healthcare Management

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