Summary
Overview
Work History
Education
Skills
Timeline
Generic

JANICE NASH

Hyannis,USA

Summary

Organized and detail-oriented professional with extensive experience at Cape Cod Healthcare, in Medical Oncology. Solid foundation in managing tasks. Proven ability to manage office operations efficiently and easily adapt and adjust to change. Ability to prioritize and manage multiple practices and carry any practice seamlessly. Leveraging strong communication and organizational skills to ensure a smooth administrative environment. Seeking to contribute as a Practice Manager 2, in Medical Oncology by enhancing patient services and support a dedicated team.

Overview

32
32
years of professional experience

Work History

Medical Oncology Secretary/Scheduler

Cape Cod Healthcare
01.2014 - Current
  • Greet patients, families, and visitors, providing a friendly and professional environment.
  • Obtain, enter and verify patient demographics and insurance information. Including follow up for authorizations when outside referrals are needed.
  • Perform secretarial and other related duties to assist administrative and medical staff ensuring workflow efficiency.
  • Retrieve medical records from various health information systems to assist physicians in coordinating patient care.
  • Scheduling appointments to ensure smooth patient workflow this includes constant communication with patients depending on their needs and our treatment needs.
  • Maintain patient scheduling based off lab results or other patient or treatment room scheduling issues
  • Work cooperatively with seasonal patients to obtain up to date records for their out of state care to ensure efficient transition back to ongoing care at Cape Cod Healthcare.
  • Coordinate smooth patient flow through by patient scheduling, follow up, and triaging the organizational flow for each day
  • Incoming calls promptly and professionally, routing messages as needed.
  • Obtain authorizations for all necessary imaging. This includes follow up when necessary with insurance companies or the physician to update the imaging plan.
  • Maintain positive working relationships with patients, physicians, and all staff, helping co-workers as needed with various needs.
  • Work with the Director of Oncology providing administrative support to efficiently and effectively maintain her high level of patient care. And meet organizational goals.

Switchboard Operator

Cape Cod Healthcare
07.2013 - 01.2014
  • Answered all calls coming into the hospital. Demonstrated ability to priorities tasks such as handling the code phone and sending out patient code messages overhead throughout the hospital.
  • Maintained a friendly and courteous demeanor at all times.

Certified Nursing Assistant

RHCI / Spaulding Rehabilitation
01.2010 - 12.2011
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.
  • Take vital signs, repositioning, scans, wound and catheter care, many aspects of direct patient care, basic activities of daily living.
  • Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
  • Prepared residents for meals and assisted with feeding.

Hotel Manager

Centerville Corners Inn
06.2000 - 10.2010
  • Successfully managed daily operations of a busy hotel, including supervising staff and resolving customer complaints.
  • Reviewed guest feedback surveys on a regular basis and took corrective actions as needed.
  • Performed nightly audits of hotel services and facilities to ensure quality and consistency.
  • Scheduling and processing timecards
  • Established policies and procedures to ensure efficient operations of the hotel.
  • Recruited, trained, motivated, evaluated, and supervised staff members.
  • Managed inventory control systems for tracking stock levels of food items and beverages.

Legal Secretary

Chicago Title Insurance Company
06.1993 - 12.1995
  • Legal Secretary to Head Counsel.
  • Managed attorney schedule and work flow.
  • Organized meetings between attorneys and clients as well as court appearances when necessary.
  • Drafted correspondence, pleadings, motions, discovery documents and other legal forms under the direction of attorneys.
  • Created reports and presentations as needed.
  • Maintained organized and kept up-to-date legal files, ensuring accuracy and confidentiality of all documents.
  • Transcribed dictation from digital voice recorders and maintained accurate records of dictated notes.

Education

Medical Terminology Certificate - Medical

Cape Cod Community College
West Barnstable, MA
03.2006

Certified Nursing Assistant Program - Long-Term Care Facility Program

Cape Cod Community College
West Barnstable, MA
01.2000

Legal Secretary Certificate - Legal Studies

Gibbs College
Boston, MA
06.1993

Associate in Arts - Liberal Arts

Cape Cod Community College
West Barnstable, MA
01.1992

Skills

  • Customer service
  • Effective organization
  • Effective verbal communication
  • Administrative support
  • Organized file management
  • Document formatting

Timeline

Medical Oncology Secretary/Scheduler

Cape Cod Healthcare
01.2014 - Current

Switchboard Operator

Cape Cod Healthcare
07.2013 - 01.2014

Certified Nursing Assistant

RHCI / Spaulding Rehabilitation
01.2010 - 12.2011

Hotel Manager

Centerville Corners Inn
06.2000 - 10.2010

Legal Secretary

Chicago Title Insurance Company
06.1993 - 12.1995

Certified Nursing Assistant Program - Long-Term Care Facility Program

Cape Cod Community College

Legal Secretary Certificate - Legal Studies

Gibbs College

Associate in Arts - Liberal Arts

Cape Cod Community College

Medical Terminology Certificate - Medical

Cape Cod Community College

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