Janice O' Connell
Fernandina Beach,FL
Summary
Performance-driven Vice President with [Number] years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
33
33
years of professional experience
Work History
Vice President Residental Lending
First Federal Bank
01.2011 - Current
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established performance goals for department and provided methods for reaching milestones.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Owner
Amelia Mortgage Services
01.1991 - 12.2010
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Bachelor of Science - Psychology
Baptist College of Charleston
North Charleston, SC1972
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
Timeline
Vice President Residental Lending
First Federal Bank
01.2011 - Current
Owner
Amelia Mortgage Services
01.1991 - 12.2010
Bachelor of Science - Psychology
Baptist College of Charleston