JANICE OSEI
Houston
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Compass Group. Proven ability to deliver exceptional customer service while managing multiple tasks efficiently. Skilled in operating POS systems and fostering positive guest experiences through patience and empathy. Committed to maintaining high standards in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cashier/Stocker
Compass Group
09.2021 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Housekeeper
Omini Hotel
04.2021 - 09.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Server
Sodexo Food Service
07.2021 - 02.2022
Server
First Class Workforce Solutions
09.2016 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science -
Delgado Community College
New Orleans, LA02-2004
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier/Stocker
Compass Group
09.2021 - 03.2025
Server
Sodexo Food Service
07.2021 - 02.2022
Housekeeper
Omini Hotel
04.2021 - 09.2022
Server
First Class Workforce Solutions
09.2016 - 07.2021
Associate of Science -
Delgado Community College
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