Janice Pasqualotto
San Carlos,CA
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
12
12
years of professional experience
Work History
Payroll and Personnel Coordinator
Housing Authority Of The County Of San Mateo
01.2024 - Current
- Administered employee health, dental, FSA and disability benefits and worked with broker to research and recommend options and oversee open enrollment.
- Assisted supervisors with employee performance management and offered recommendations for approach and process.
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Researched options and mandates to enable proper implementation of personnel procedures.
- Developed and implemented onboarding and orientation programs for new employees.
- Full cycle bi-weekly payroll for 53 employees.
- Troubleshooting HCM system issues.
Operations and Human Resources Manager
CuriOdyssey
06.2023 - 11.2023
- Consulted and coached managers on best practices in employee onboarding, training and overall communication.
- Managed documentation and record keeping storage from physical to online .
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Ran Paychex payroll and maintained benefits programs
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Facilitated successful I-9 policy implementation and enforcement to maintain legal and operational compliance.
- Discovered and resolved complex employee issues through internal audit that affected management and business. decisions. Resolved all issues which resulted in big savings in benefit areas.
Payroll and Human Resource Manager
School Apparel, Inc.
05.2019 - 05.2023
- Full cycle payroll of 4 manufacturing business divisions, largest division was weekly payroll of hourly employees.
- All business reporting and accounting of payroll and monthly closing reports for all payroll-related activities.
- Led all benefits administration for company and oversaw all vendor negotiations. Implemented new health benefit that resulted in $800K savings for company.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented performance reviews and motivational strategies to my 4 HR team members.
Human Resources Generalist
Spectra Staffing
11.2015 - 04.2019
- Ran multi-state payroll for 1100 employees weekly.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Developed and enforced company policy and procedures relating to human resources activity.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Facilitated criminal background check process for new hires.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
Operations Manager, Customer Experience
Zenefits
01.2012 - 10.2015
- Resolved customers' issues related to late product deliveries and billing discrepancies to encourage good customer relationships.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Monitored customer feedback to identify areas of improvement in customer experience.
Education
Bachelor of Arts -
University of British Columbia
Vancouver, BCPHR -
Human Resource Certification Institute
Skills
- Strategic HR planning
- Compensation and benefits
- Full cycle payroll and reporting
- Benefits administration
- Training and mentoring
- Compliance and risk management
Timeline
Payroll and Personnel Coordinator
Housing Authority Of The County Of San Mateo
01.2024 - Current
Operations and Human Resources Manager
CuriOdyssey
06.2023 - 11.2023
Payroll and Human Resource Manager
School Apparel, Inc.
05.2019 - 05.2023
Human Resources Generalist
Spectra Staffing
11.2015 - 04.2019
Operations Manager, Customer Experience
Zenefits
01.2012 - 10.2015
Bachelor of Arts -
University of British Columbia
PHR -
Human Resource Certification Institute
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