Overview
Work History
Education
Skills
Timeline
Generic

JANICE LEHIUA PEREZ

Overview

13
13
years of professional experience

Work History

UPS DRIVER HELPER

UPS
Mililani, Hawaii
11.2021 - 12.2021
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Displayed very good communication and customer service skills.
  • Lifted and carried packages weighing up to 75 pounds.
  • Exhibited good attendance, work habits and willingness to learn job functions.
  • Mapped out locations using GPS applications.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Prevented damage to packages and products by correctly securing loads.
  • Completed required product or package delivery documentation.
  • Verified quantity and description of materials received by checking merchandise against packing list.

RESIDENTIAL SERVICES SPECIALIST

Institute Of Human Services
Honolulu, Hawaii
12.2017 - 01.2021

* Maintained thorough records and produced detailed reports on client visits and histories.

* Worked with clients to identify their specific issues potential support options.

* Referred individuals to wide range of public and private agencies based on individual needs to obtain necessary assistance.

* Explained regulations such as sanitation and maintenance to new residents to operations consistent.

* Collaborated with schools, family services, courts, protective services. and health care providers to determine services and aid with psychosocial assessments.

* Gathered data on social, educational and criminal backgrounds with the use of official channels and personal interviews.

* Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets

* Finished all tasks and job duties, adhering to deadlines to avoid delays.

* Addressed concerns quickly to avoid lasting issues.

* Required minimal oversight to complete job tasks, meeting all deadlines and goals

CUSTOMER SERVICE CASHIER SUPERVISOR

Home Depot
Honolulu, Hawaii
05.2014 - 10.2017

KEY HOLDER

* Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits.

* Minimized loss by watching for and recognizing security risks and active theft.

* Helped customers find desired items and sizes by closely supporting each person throughout the buying process.

* Calculated sales prices and total purchases, and processed cash or credit transactions.

* Quickly connected with each customer to offer assistance and promote products.

* Encouraged customers to sign up for warranties and additional services, consistently exceeding quotas for add-on sales.

* Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.

* Completed all required paperwork within anticipated timeframes.

* Demonstrated merchandise operation and explained features.

* Required minimal oversight to complete job tasks, meeting all deadlines and goals.

* Volunteered for and tackled new assignments and tasks to ease staff member burden.

* Utilized downtime to perform routine tasks, preventing service delays.

* Addressed concerns quickly to avoid lasting issues.

* Participated in seminars and additional training to expand knowledge and skills.

* Assisted team members and managers with tasks to maintain productivity and meet project milestones.

RESIDENTIAL MANAGER

Oxford House
Honolulu, Hawaii
07.2014 - 11.2015

* Maintained and managed residents' medication for short- and long-term treatment requirements.

* Trained and managed staff to deliver quality care and meet performance expectations.

* Oversaw maintenance for residential spaces and building grounds to keep areas safe, professional, and clean.

* Coordinated timely meal preparation, cleaning, and other housekeeping requirements.

* Enforced residential rules to protect patients and maintain readiness for different types of emergencies.

* Organized events to engage residents and build strong sense of community.

* Met with board of directors to discuss community needs and resolve issues or disputes.

HEALTH aND FITNESS SPECIALIST

Carswell Medical Center
Fort Worth , Texas
08.2008 - 03.2012

* Accommodate all levels of fitness with adjustable routines and modified exercises.

* Provided education on fitness and nutrition, and encouraged clients to maintain healthy weight through nutritional guidance.

* Taught students how to improve their lifestyle choices, including developing nutritional plans and encouraging the elimination of damaging behaviors.

* Designed customized programs for clients at all fitness levels, tailoring content to customer's goals and health.

* Provided unique training experience by customizing programs, encouraging customers to continue with program.

* Adjusted, maintained, and operated all fitness equipment and showed members how to get maximum benefit by using equipment correctly and safely.


Education

GED -

Lahainaluna High School
Lahaina, Hawaii
05.1983

Skills

* Positive, upbeat, and enthusiastic attitude, highly motivated and energized

* Team worker and participant/leadership skills

* Customer relations- enjoys working with customers to their satisfaction

* Multitasking-I work best under pressure

* Computer skills include:Microsoft Excel, Word and Power Point

* Ability to maintain professionalism in a high volume company

* Enforces safety and cleanliness protocols in working environment

Timeline

UPS DRIVER HELPER

UPS
11.2021 - 12.2021

RESIDENTIAL SERVICES SPECIALIST

Institute Of Human Services
12.2017 - 01.2021

RESIDENTIAL MANAGER

Oxford House
07.2014 - 11.2015

CUSTOMER SERVICE CASHIER SUPERVISOR

Home Depot
05.2014 - 10.2017

HEALTH aND FITNESS SPECIALIST

Carswell Medical Center
08.2008 - 03.2012

GED -

Lahainaluna High School
JANICE LEHIUA PEREZ