Janice Poe
Elgin,IL
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Security Officer
Securitas Security Services USA
Elgin , IL
07.2023 - 03.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the building.
Cashier
Home Depot
Elgin , IL
09.2022 - 05.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Business Administration And Management
Elgin Community College
Elgin, ILSkills
- Emergency Response
- CCTV Surveillance
- Investigation documentation
- Electronic surveillance
- Document Management
- Staff Management
- Background Checks
- Conflict de-escalation
- Report Writing
- Shift work experience
- High level of integrity
- Night and Safe Deposit Procedures
- Detail Oriented
Timeline
Security Officer
Securitas Security Services USA
07.2023 - 03.2024
Cashier
Home Depot
09.2022 - 05.2023
Business Administration And Management
Elgin Community College