Dynamic and dedicated professional with 7.5 years as an Uber Partner Driver at Uber, showcasing exceptional punctuality and strong navigation skills. Proven ability to enhance customer satisfaction through effective communication and meticulous vehicle maintenance, consistently achieving high ratings and positive reviews. Adaptable and tech-savvy, committed to continuous improvement in service delivery.
Overview
35
35
years of professional experience
Work History
UBER PARTNER DRIVER 7.5 YEARS
UBER/SELF GIG WORKER
11.2014 - 07.2021
Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Provided safe transportation for passengers, adhering to traffic laws and regulations.
Maintained a high driver rating through excellent communication and navigational skills.
Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
Reduced incidents of late deliveries by implementing effective time-management strategies.
Maintained clean and organized vehicle, enhancing professional image of company.
Addressed and resolved customer inquiries and concerns, fostering positive relationships.
Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
Reduced delivery times with careful planning and route optimization.
Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
Participated in safety training and workshops, applying learned techniques to daily driving practices.
Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
Reduced fuel consumption through strategic route planning and efficient driving techniques.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Obtained signatures from customers upon delivery of goods.
Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
Improved route efficiency, leading to reduction in average delivery times.
BRACKENRIDGE/DELL CHILDREN HOSPITAL MUELLER
AARON
07.2007 - 08.2008
FOH COOKING
ROOM SERVICE
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
CAREGIVER HOUSE MANAGER
JAMES P. JUDGE
01.1990 - 07.2004
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Fostered positive and productive working environment for all household staff through regular training and performance feedback.
Ensured guest satisfaction, orchestrating detailed preparations for high-profile events and gatherings.
Enhanced property security, implementing cutting-edge security measures and protocols.
Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
Planned special events such as parties or family gatherings with attention to detail and organization.
Oversaw budget to manage expenditures and control costs.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
Caregiver/ Live In OR 12 SHIFTS
SPECIAL CARE REGISTRY/STAFF[NG
09.1986 - 01.1990
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided safe mobility support to help patients move around personal and public spaces.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Assisted patients with self-administered medications.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Transported individuals to events and activities, medical appointments, and shopping trips.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.