Janice Sanderson
Cleburne,TX
Summary
Dynamic professional with a proven track record at Republic Services, enhancing customer satisfaction through effective coordination and problem-solving. Skilled in workflow coordination and customer communication, I excel in setting goals and streamlining processes for peak efficiency. Achieved significant productivity increases by fostering strong client relationships and ensuring regulatory compliance.
Overview
32
32
years of professional experience
Work History
SPECIAL WASTE SALES COORDINATOR
Republic Services
09.2007 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Provide technical support, guidance and coordination of the processes and procedures developed to evaluate, approve and accept special waste streams at a Republic Landfill
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Ensure compliance with the solid waste permits, State and Federal regulatory requirements and internal Company policies
- Function as a liaison between the field Sales Representatives, the Corporate Special Waste Department and the Landfill for the preparation, field review, submittal, formal review and approval (or rejection) of Special Waste Profiles.
Utility Secretary Communication Operator
City of Brownwood
08.1992 - 08.2007
- Maintained daily report documents and memos
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
Administrative Secretary -
Central Texas Commercial College
Brownwood, TX03-1993
High School Diploma -
Early High School
Early05-1990
Skills
- Customer communication
- Goals and performance
- Strong enthusiasm
- Goal-oriented mindset
- Complex Problem-solving
- Workflow coordination
Timeline
SPECIAL WASTE SALES COORDINATOR
Republic Services
09.2007 - Current
Utility Secretary Communication Operator
City of Brownwood
08.1992 - 08.2007
Administrative Secretary -
Central Texas Commercial College
High School Diploma -
Early High School