Janice Schaefer
Milwaukee,Wisconsin
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
Advocate Aurora Health Care
01.2021 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Server
Leadfoots Race Bar And Grill
08.2013 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Program Staff Member
Boys And Girls Club
08.2021 - 12.2023
- Established clear expectations for behavior both inside and outside the classroom setting, contributing to a respectful learning atmosphere.
- Collaborated with colleagues to develop engaging educational programs, resulting in increased student interest and understanding.
- Assisted in the supervision of extracurricular clubs or organizations, encouraging student involvement and fostering diverse interests.
- Implemented effective classroom management strategies, creating a positive learning environment conducive to success.
- Developed strong relationships with students, fostering trust and open communication vital for academic growth.
- Utilized differentiated instruction techniques to meet the diverse learning styles and needs of each student.
- Enhanced student participation by incorporating interactive activities and group projects into the curriculum.
Barista
Anodyne Coffee
06.2019 - 11.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Bachelor of Science - Nursing
Viterbo University
La Crosse, WI05.2025
High School Diploma -
Saint Thomas More High School
Milwaukee, WI05.2021
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Collecting vital signs
- Bathing Assistance
- Bedside manner
- Vital signs monitoring
- Safety Precautions
- Electronic Charting
- Patient-focused care
- Compassionate caregiver
- Companionship and emotional support
- Inpatient Care
- Patient relationship building
- Transporting patients
Timeline
Program Staff Member
Boys And Girls Club
08.2021 - 12.2023
Certified Nursing Assistant
Advocate Aurora Health Care
01.2021 - Current
Barista
Anodyne Coffee
06.2019 - 11.2020
Server
Leadfoots Race Bar And Grill
08.2013 - Current
Bachelor of Science - Nursing
Viterbo University
High School Diploma -
Saint Thomas More High School