Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic
Janice Shields

Janice Shields

Columbus,USA

Summary

Finance professional prepared for this role with strong background in financial operations analysis. Known for enhancing operational efficiency and ensuring accurate financial reporting. Focuses on team collaboration and adapts to evolving business needs. Skilled in financial modeling, data analysis, and regulatory compliance.

Overview

33
33
years of professional experience

Work History

Financial Operations Analyst

Elevance Health
01.2000 - Current
  • Accurately processes stops, cancels, and voids to include state date letters and due diligence letters
  • Utilizes NY mainframe, OH mainframe, and CA mainframe to process all lines of business
  • Utilizes JP Morgan Chase Wells Fargo, and Bank of America to verify checks.
  • Receives correspondence from email, from the web, and postal service that has to be processed
  • Implements new practices for accuracy
  • Audited each month to ensure checks are processed timely and accurately

Administrative Assistant I (Training)

WellPoint Inc.
01.2001 - 03.2007
  • Responsible for all administrative functions in support of three Operations training areas
  • Managed travel and facilities reservations for the training areas
  • Responsible for accurately processing Check Requests, Expense Reports, and Procurement Reports
  • Used Microsoft Office (Word & Excel) to enter and track student progress
  • Updated continually all training materials for each New Hire class (approximately 18 per year)
  • Communicated effectively with trainers, students, and managers both verbally and in writing
  • Managed special assignments as requested

Financial Accounting Associate I

WellPoint Inc.
01.2001 - 01.2001
  • Responsible for balancing Employee expense account, Customer Payments, and Employee Misc. accounts daily
  • Collected Payments from walk in subscribers
  • Communicated directly with up to 70 customers per day
  • Accurately posted payments, dispersed cash, and balanced expense accounts daily
  • Responsible for building's Lobby cash drawer and employee check services
  • Collected, sorted and mailed all time sheets for the 1,500 associates in the building

Billing Specialist (Membership & Billing)

WellPoint Inc.
01.2000 - 01.2001
  • Assisted up to 75 group administrators, agents and brokers daily
  • Resolved all billing errors for the group administrators, Brokers and Agents
  • Utilized “Image” and “Q-Care” to process changes to the members
  • Communicated effectively all BCBGSA policies to customers

Teller Specialist

First Union National Bank
01.1992 - 01.2000
  • Provided services to over 100 customers daily
  • Responsible for accurately balancing over $500,000 weekly and shipping to the Federal Reserve
  • Reconciled bank statements for walk in customers
  • Responsible for educating customers on all banking products
  • Processed a variety of bank payments and deposits accurately and timely
  • Generated at least 5 new accounts weekly
  • Cross trained on Customer Service desk, replenishing ATM and the Automatic Cash Dispensing machine

Education

Bachelor of Arts - Health Care Management

Southern New Hampshire University
Hooksett, NH
01-2018

Skills

  • Bank reconciliation
  • Accounts valuation
  • Management reporting

Awards

WellPoint President’s Team Award for Associate Career Development Program, WellPoint Impact Awards for High Performance, Teller of the Year Award 1996 and 1997, First Union National Bank.

Timeline

Administrative Assistant I (Training)

WellPoint Inc.
01.2001 - 03.2007

Financial Accounting Associate I

WellPoint Inc.
01.2001 - 01.2001

Financial Operations Analyst

Elevance Health
01.2000 - Current

Billing Specialist (Membership & Billing)

WellPoint Inc.
01.2000 - 01.2001

Teller Specialist

First Union National Bank
01.1992 - 01.2000

Bachelor of Arts - Health Care Management

Southern New Hampshire University

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