JANICE SHOOK

Most recently, at the yearly General Manager conference I was on stage to accept an award for the most improved guest overall satisfaction. Our restaurant increased 15% over the prior year. I felt so honored to be on that stage representing our restaurant, knowing that we did better than 70 Benihana restaurants,27 RA Sushi Restaurants, and 6 Haru Restaurants. For two consecutive years we were leading, not just our region, but the entire company in guest satisfaction.

When with Denali Foods, I had achieved the status of being in the Denali's Champions Club for two and a half years. To be eligible, for this ,your restaurant must achieve the goals the company has set in several categories: Customer Relations staffing, sales and Profit. We remained in the top 5 restaurants in a company of thirteen for two and a half years. We also led the region for 2009 and 2010 in customer satisfaction surveys. In 2009 I was Rookie of The year for the company and earned an all-expense trip to Mexico for our significant contributions to the company. In 2010 I earned another trip to Hawaii for excellence in performance objectives. These trips included all the company executives and all the top performing General Managers.

Being in Alaska and so far detached from the corporate offices, I had to work independently. Providing me with a sense if ownership, it strengthened me as a manager by teaching me to use my core values to guide my choices. I strive to provide a work environment based on positive attitudes,teamwork,and a warm friendly atmosphere. I believe in treating all people with dignity and respect, to create a place where everyone feels special. I bring the best of who I am to each moment, i am fun to work with, and i own my attitude and results. I lead by example. I always do my job to the best of my ability, always looking for opportunities to be of service to others,offering my help before its needed, and asking for help before its too late. Im committed to uncompromising quality and a belief that true hospitality is in the details. I have strong customer service skills, and a desire to succeed through excellence.

Adaptable and enterprising General Manager with solid restaurant industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.

Flexible, results-oriented General Manager offering focused leadership and restaurant operations knowledge to drive profitability. Consistent career history of operations improvement, team building and revenue increases. Background includes sales, management and customer service in fast-paced settings.

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Energetic general manager with 28 years of experience offering quality food services. Saved 10 % through exceptional budget management.

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Restaurant General Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.

Dependable restaurant professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Ready to help team achieve company goals.

Excellent reputation for resolving problems and improving customer satisfaction.

Reliable and passionate employee seeking management position. Offering excellent communication and good judgment. I will make a great addition to any staff.