Janice Smith

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage

abilities to successfully fill the vacancy at the company. Frequently praised as hardworking by peers, can be relied upon to help the company achieve goals. Organized Patient Service Representative with 30 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 30 years of relevant work experience to the team. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Microsoft Word, Excel, EPIC Scheduling . Helpful Patient Service Representative with 30 years of experience. Adept at collecting patient information, maintaining efficient office and coordinating with medical professionals. Extensive knowledge of communication and commitment to patient happiness.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I was asked to be a consultant / trainer when the industry changed from paper to EMR. The team created training manual specific to each job class. Then trained the employees how to use the system.