Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janice Smith

Jackson,MS

Summary

Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Professional and knowledgeable office clerk offering two years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Car Sales Consultant

CarMax
06.2024 - Current
  • Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
  • Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
  • Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
  • Organized and managed test drives for potential buyers to facilitate informed decisionmaking.
  • Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Business Office Assistant

CarMax
05.2022 - 06.2024
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Developed correspondence letters, memos, and emails.
  • Reviewed invoices, payment requests, and expense reimbursements prior to approval.
  • Contributed to a positive work environment by greeting visitors professionally, managing incoming calls, and addressing needs promptly.
  • Managed front desk operations to create welcoming environment for visitors.

Retail CSL/Retail Keyholder

Carter's And Oshkosh B'Gosh
02.2018 - 05.2021
  • Stored security alarm codes and keys and made routine code changes.
  • Performed category maintenance by rotating products according to company product rotation policy.
  • Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
  • Trained junior staff members on loss prevention strategies reducing shrinkage rates within the store.
  • Increased customer satisfaction by providing exceptional product knowledge and personalized service.
  • Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
  • Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
  • Developed strong relationships with customers by actively engaging in conversation about their needs preferences.

Education

Associate of Arts -

Hinds Community College
Raymond, MS
05.2020

High School Diploma -

Forest Hill High School
Jackson, MS
05.2016

Skills

  • Client Relationship Building
  • Goal-oriented mindset
  • Persuasion techniques
  • Customer Service
  • Friendly and Enthusiastic
  • Team Collaboration
  • Relationship Building
  • Financing knowledge
  • Customer Relationship Management
  • Appointment Scheduling
  • Follow-up skills
  • Documentation And Reporting

Certification

CPR Certification

Timeline

Car Sales Consultant

CarMax
06.2024 - Current

Business Office Assistant

CarMax
05.2022 - 06.2024

Retail CSL/Retail Keyholder

Carter's And Oshkosh B'Gosh
02.2018 - 05.2021

Associate of Arts -

Hinds Community College

High School Diploma -

Forest Hill High School
Janice Smith