Janice Smith
Union,OH
Summary
An organized candidate who is successful at managing multiple priorities and meeting goals. Experience in providing administrative support to managers in the areas of typing, composing, and proofreading correspondence.
Skilled at performing a variety of functions related to the processing, maintenance, and security of patient health records.
Conducting medical records and developing communication skills, with great problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Englewood Drive Thru
Englewood, OH
11.2023 - Current
- Assist 30+ daily customers with checkout, answering outstanding questions.
- Manage inventory and direct support staff to assist customers who asked for specific items.
- Collaborate with other team members, helping during busy times.
- Organize and maintain register displays that contribute to a 15% overall improvement in store appearance.
Billing Lead
Spectrum
Kettering, OH
04.2016 - 06.2023
- Assisted customer services supervisor in training, monitoring, and delegating work to new hires.
- Handled 50+ incoming customer services calls regarding inquiries or policies.
- Ensured customer services representatives input all work orders correctly daily.
Education
Undergraduate Certificate - Medical Billing and Coding
DeVry University
10.2024
Skills
- Privacy and confidentiality
- Communication
- Time Management
- Health Insurance Portability and Accountability Act
- Organization
- Compassion
- Customer-Focused Service
- Medical Data
- Accuracy in Documentation
- Data Entry
- Scheduling
- Patient Registration
- Microsoft Office Suite
- Medical Terminology
- Procedural Terminology
- ICD-9
- ICD-10
- International Classification of Diseases Coding
- Electronic Health Records,
- Scheduling Billing
- Billing
Certification
Certification: Current preparation for AHIMA Certified Coding Specialist Examination Expected: 10/2024
Timeline
Cashier
Englewood Drive Thru
11.2023 - Current
Billing Lead
Spectrum
04.2016 - 06.2023
Undergraduate Certificate - Medical Billing and Coding
DeVry University