Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
35
35
years of professional experience
Work History
Administrative Assistant/Customer Service Representative
C H Robinson- Prime Distribution Services
07.2014 - Current
Administrative assistant to warehouse general manager.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Execute daily load schedules and distribute to management and warehouse.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Process inbound receiving paperwork, send to billing and customers.
Communicate with customers regarding inventory.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Schedule inbound delivery appointments.
Assisted inventory verifications, and transfers to new facility.
Machine Line Lead
Royal Food Products
02.2007 - 07.2014
Followed protocols to enhance protection and maintain safe work environment.
Assembled components with minimal supervision, exceeding expected project milestones.
Performed visual and functional inspection of components to determine quality and identify defects.
Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
Assisted quality assurance by inspecting items and removing defective product
Responsible for maintaining superior quality of finished goods while reaching efficiency goals over production line of ten people.
Communicate with maintenance and management on any issues.
Seasonal Machine Operator
Sony DADC
04.2006 - 02.2007
Followed detailed instructions to operate machines with accuracy and produce quality products.
Operated machining equipment safely with team of operators.
Operated multiple machines simultaneously to meet production requirements.
Complied with company and OSHA safety rules and regulations.
Set up and adjusted equipment and properly configured machines for daily operation.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Replenished materials and supplies as needed to maintain production.
Automated Picker Machine Operator
Columbia House
01.1989 - 01.2006
Worked fast to meet assigned daily picking quotas.
Pulled orders quickly to maintain demanding productivity goals.
Followed safety protocols and procedures to minimize workplace accidents.
Responsible for 20 people working on 840 selection A frame.
Picked and packed order items.
Kept work areas neat, clean and free from debris.
Stocked shelves, racks and cases with new or transferred merchandise.
Verified proper labeling and identification on all orders before shipment.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Sorted and organized items in designated areas for easy access.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Operated manual and electric pallet jacks to move merchandise.
Education
GED -
Terre Haute North Vigo High School
Terre Haute, IN
05.1988
Skills
Data Entry
Microsoft Word
Microsoft Excel
High Jump/WMS
Navisphere
TMS
Syspro
Accomplishments
Earned "Employee of the Year" in 2016.
Training - Responsible for training all new employees to ensure continued quality of customer service.
Implemented dog food donations to local rescues of customers damaged products.
Timeline
Administrative Assistant/Customer Service Representative
C H Robinson- Prime Distribution Services
07.2014 - Current
Machine Line Lead
Royal Food Products
02.2007 - 07.2014
Seasonal Machine Operator
Sony DADC
04.2006 - 02.2007
Automated Picker Machine Operator
Columbia House
01.1989 - 01.2006
GED -
Terre Haute North Vigo High School
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