Janice Tagoe
District Heights - Forestville,MD
Summary
A highly skilled and results-oriented professional who holds a Master of Science degree in Big Data Analytics and an MBA in Management Information Systems. Possess the proven abilities to complete tasks efficiently, work collaboratively, excel under pressure, and communicate well with diverse individuals. Seeks a position in an organization with key assignments that effectively utilize skills and abilities to drive growth and profits.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Social Media Data Analyst
Technology Innovation Law (T-I-L)
01.2024 - Current
- Analyze social media data and performance metrics across various platforms.
- Identify trends, patterns, and opportunities for enhancing our digital marketing efforts.
- Assist in development of data-driven strategies to improve firm's online presence and engagement.
- Collaborate closely with Head of Digital Marketing to refine and tailor firm's social media campaigns.
- Monitor key performance indicators (KPIs) and provide regular reports on social media performance.
- Contribute innovative ideas to drive audience engagement and expand firm's online reach.
- Support in-depth audience research to better understand firm's target demographics.
- Optimized content strategy by analyzing audience preferences and trends, leading to higher engagement rates.
- Implemented automated processes that eliminated manual tasks, saving time and increasing accuracy in data analysis.
- Stay updated with industry trends and best practices in social media analytics.
Operations & IT Data Analyst Intern
The Climate Reality Project
09.2023 - Current
- Collaborate with Operations/IT Project manager to enhance project management Working Group using data analysis.
- Assist ongoing system development projects with data-driven decision-making and explore new systems.
- Analyze process sequences, identify inefficiencies, and propose data-backed solutions for smoother workflows.
- Convert raw datasets into meaningful formats by performing extensive pre-processing activities such as normalization and transformation.
- Identify trends and patterns in complex datasets through exploratory data analysis, leading to actionable insights.
- Participate in weekly meetings to discuss project progress and address any roadblocks, ensuring timely completion of deliverables.
- Analyze user concerns, requirements, and requests for system features and uses.
- Assist management in making informed decisions by presenting clear and concise reports detailing analytical findings.
Test Team Manager/Agile Coach
Tech11 GmbH
10.2021 - 03.2022
- Organized and moderated scrum meetings for test team.
- Prioritized user stories and subtasks for test team.
- Prepared test-case structure and reports.
- Liaised with business team and supported client-specific test plans.
- Led employee relations through effective communication, coaching, training, and development.
Information Systems Manager
Ghana Library Authority
11.2018 - 12.2021
- Supervised software engineers and network/hardware technicians
- Analyzed, designed, and tested software applications
- Contributed to development of library systems.
- Managed software, networking, and hardware activities.
- Led digital transformation projects and website development.
- Served as Scrum Master in development of digital library application.
- On-boarded and off-boarded team members.
- Collaborated with cross-functional teams to identify system requirements and develop tailored solutions.
- Developed training programs for staff to enhance their understanding of new technologies and systems integration.
Administrative Assistant
University of Ghana
09.2015 - 08.2016
- Assisted Dean of students in administrative tasks
- Coordinated meetings and workshops
- Offered advisory services to students and mediated disputes.
Intern
GCB Bank Ltd
06.2015 - 07.2015
- Handled cashless transactions as teller.
- Assisted customers with money transfer transactions.
- Provided customer service and assisted with money transfer transactions.
Education
Master of Science - Big Data Analytics
Bay Atlantic University
Washington, D.C.12.2023
MBA - Management Information Systems
University of Ghana Business School
Ghana05.2018
Bachelor of Arts - Information Studies & Sociology
University of Ghana
Ghana05.2015
High School Diploma -
Archbishop Porter Girls' Senior Secondary School
Ghana05.2011
Skills
- Python Programming
- Excel Proficiency
- Tableau Software
- Power BI
- R Programming
- Machine Learning
- Big Data Analytics
- Natural Language Processing
- Project Management
- SQL
- Data Mining
- Git
- Microsoft Visio
- Software Testing Life Cycle (STLC)
- Agile Methodologies
- JIRA
- Figma
- CapCut
Certification
- Digital Badge for completing The CyberGEN.IQ Assessment (Haystack Solutions)
- Google Data Analytics Professional Certificate (Part 3 of 8)
- AfLIA Library Carpentry Workshop on Git, Unix shell, Data/Open Refine, and web scraping
- Various Udemy online and Coursera courses, including Time and Task Management, Agile Project Management, Scrum Master Certification, FISMA Compliance, and more
Affiliations
- Women in Cybersecurity, member. Technology and Innovation
- National Center for Women & Information Technology
Additional Information
- The testing of the Robin application for The Climate Reality Project.
- The development of the IPRights4All software for Technology-Innovation-Law (T-I-L)
- The development and deployment of the Ghana Teacher CPD Platform in Ghana.
- The deployment of the Scholastic Literacy Pro Software Deployment for Ghana Library Authority.
- The deployment and implementation of the Airport Children’s Library RFID Project in Ghana.
- The adoption and deployment of the Edmodo Ghana Learning Management System Deployment in Ghana.
- The development and deployment of the Integrated Library Management System Deployment (EVERGREEN ILS) in Ghana Library Authority.
- The development and deployment of the KOHA Library Management System for senior high schools in Ghana.
- The development of the digital library application and website for the Ghana Library Authority.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Social Media Data Analyst
Technology Innovation Law (T-I-L)
01.2024 - Current
Operations & IT Data Analyst Intern
The Climate Reality Project
09.2023 - Current
Test Team Manager/Agile Coach
Tech11 GmbH
10.2021 - 03.2022
Information Systems Manager
Ghana Library Authority
11.2018 - 12.2021
Administrative Assistant
University of Ghana
09.2015 - 08.2016
Intern
GCB Bank Ltd
06.2015 - 07.2015
Master of Science - Big Data Analytics
Bay Atlantic University
MBA - Management Information Systems
University of Ghana Business School
Bachelor of Arts - Information Studies & Sociology
University of Ghana
High School Diploma -
Archbishop Porter Girls' Senior Secondary School
- Digital Badge for completing The CyberGEN.IQ Assessment (Haystack Solutions)
- Google Data Analytics Professional Certificate (Part 3 of 8)
- AfLIA Library Carpentry Workshop on Git, Unix shell, Data/Open Refine, and web scraping
- Various Udemy online and Coursera courses, including Time and Task Management, Agile Project Management, Scrum Master Certification, FISMA Compliance, and more
Professional Association
- Women in Cybersecurity, member
- Technology and Innovation representative on the Ghana Library Authority recruiting committee
Professional Association
- Women in Cybersecurity, member
- Technology and Innovation representative on the Ghana Library Authority recruiting committee
References
Available upon request.
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