Janice Todd
Corpus Christi,TX
Summary
Dynamic Staff Pharmacist with CVS Health Corporation, recognized for enhancing patient care through effective medication therapy management and immunization services. Expert in drug utilization review and inventory management, fostering a collaborative team environment. Committed to quality assurance and patient education, achieving high customer satisfaction and streamlined pharmacy operations.
Overview
23
23
years of professional experience
Work History
Staff Pharmacist
CVS HEALTH CORPORATION
08.2002 - 12.2025
- Dispensed medications accurately, ensuring compliance with legal and safety standards.
- Provided medication counseling to patients, enhancing understanding of prescriptions and potential side effects.
- Reviewed and interpreted prescriptions for accuracy, preventing medication errors.
- Managed inventory levels, optimizing stock availability while minimizing waste and costs.
- Trained pharmacy technicians on operational procedures, improving team efficiency and service delivery.
- Implemented process improvements that enhanced workflow efficiency within the pharmacy setting.
- Led initiatives to promote adherence programs, increasing patient engagement in their health management.
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Received and accurately processed written prescriptions from customers using medical computer system.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Maintained state and federal records of legendary drugs and controlled substances.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.
- Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
- Decreased wait times for patients by optimizing the use of pharmacy technology and automation systems.
- Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
- Implemented best practices for safe medication storage and disposal, maintaining a compliant and organized pharmacy environment.
- Championed patient safety by staying current on drug recalls and promptly removing affected products from pharmacy shelves.
- Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
- Correctly completed pharmacy daily and weekly reports.
- Educated patients about possible drug interactions and gave special administration instructions.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Supervised and coached team of pharmacy technicians and trainees.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Counseled patients regarding proper intake of medications.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Closely monitored department performance metrics.
- Educated patients on proper medication use.
- Reconstituted oral liquids.
Education
Bachelor of Science - Pharmacy
Texas Southern University
Houston, TX1987
Skills
Drug utilization review
Pharmacy automation systems
Medication dispensing
Immunization administration
HIPAA regulations
Qualified in institutional pharmacy
Patient counseling
Pharmacokinetics analysis
Committed to quality assurance
Pharmaceutical calculations
Continuing education
Flexibility in scheduling
Health education advice
Prescription drug interaction assessment
Prescription verification
Drug interactions monitoring
Prescription drug labeling
Clinical decision support
Motivated self-starter
Insurance billing expert
Pharmacology expertise
Adverse reaction reporting
Data entry specialist
Pharmacy automation
Medication inventory management
Prescription filling training
Patient relations
Medication therapy management
Retail pharmacy procedures
Pharmacy law
Vaccines
HIPAA regulations compliance
Medication storage
Physician orders processing
Detail orientation
Immunization services
Prescriptions management
Patient profiles
Proper storage
Inventory control and administration
Drug inventory management
Customer service and communication skills
OTC recommendations
Interpreting and processing medication orders
Medication dispensing and immunizing
Prescription filling
Patient education and counseling
Reviewing prescriptions
Vaccination administration
Pharmacy operations management
Drug safety
Staff training
Overseeing technicians
State licensed pharmacist
Current state pharmacy license
Regulatory compliance
Quality assurance controls
Completing annual inventories
Medicare and medicaid process
Documentation skills
Maintaining records
Pharmacy inventory and recordkeeping
Quality review processes
Medication expertise
Monitoring therapeutic effectiveness
Setting up profiles
Company policy compliance
Improving processes
Patient education
Quality assurance standards
Verifying orders
Confidentiality and HIPAA
Safety awareness
Sales skills
Promotion of health and disease prevention
Compounding experience
Resolving complaints
Order fulfillment
Dispensing medications
Process improvements
Directing pharmacy operations
FDA drug safety guidelines
Managing products
Storage procedures
Interpreting orders
Regulatory requirements
Audit support
Timeline
Staff Pharmacist
CVS HEALTH CORPORATION
08.2002 - 12.2025
Bachelor of Science - Pharmacy
Texas Southern University