Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Janice Torres

Waxahachie

Summary

Dynamic Fleet Operations Technician with a proven track record at Aurora Innovation, excelling in technical documentation and team collaboration. Adept at troubleshooting and implementing vehicle updates, I thrive in fast-paced environments, ensuring operational readiness and safety. My strong adaptability and hardware maintenance skills drive successful outcomes in complex projects.

Overview

10
10
years of professional experience

Work History

Fleet Operations Tech

Aurora Innovation
Palmer
01.2023 - Current
  • Accurately record observations and technical findings using internal documentation tools and channels.
  • Manage multiple responsibilities and shifting priorities effectively in a dynamic work environment.
  • Partner with cross-functional teams—including Vehicle Ops, Software, and Hardware—to troubleshoot issues, carry out diagnostics, and implement test strategies and vehicle updates.
  • Perform a broad spectrum of services, from standard manufacturer maintenance to advanced mechanical and electrical system repairs.

Vehicle Operations Specialist

Aurora Innovation
DFW Metroplex
12.2021 - 01.2023
  • Captured and entered real-time data while monitoring autonomous vehicle behavior, ensuring accurate documentation and issue traceability.
  • Maintained a strong presence across all three operational hubs (Coppell, Aledo, Palmer), adapting to different workflows while operating.
  • Escalated anomalies and issues during autonomous runs, collaborating with the Vehicle Reliability Engineering (VRE) team to resolve problems efficiently.
  • Played a key role in the initial rollout of Remote Assist, providing critical feedback and support during early-stage operations and process development.

Merchandise Associate/Markdown Team

TJ Maxx, TJX Companies
Burlington
09.2019 - 07.2020
  • Executed merchandising tasks including unpacking, inspecting, tagging, and marking down merchandise with speed and precision to support store readiness and sales goals.
  • Stayed well-informed on current promotions, sales, and store policies to assist customers and support team efficiency.
  • Delivered high-quality customer service both in-person and over the phone, ensuring a positive shopping experience and resolving customer inquiries effectively.

Aviation Ordnance Systems Technician

United States Navy, Electronic Attack Squadron 137
Whidbey Island
08.2015 - 06.2019
  • Performed preventive and corrective maintenance on armament systems and support equipment, troubleshooting faults and ensuring compliance with technical manuals and Navy regulations.
  • Maintained detailed records and logs for inventory, inspections, and armament system maintenance using Navy logistics and reporting systems.
  • Assembled, loaded, inspected, and maintained aviation ordnance systems, including bombs, missiles, rockets, and guns, ensuring 100% operational readiness and adherence to strict safety protocols.
  • Ensured the safety of aircraft by performing thorough pre and post-flight inspections.

Education

Some College (No Degree) - Social Psychology

San Diego City College
San Diego, CA

Skills

  • Technical Documentation
  • Adaptability & Multitasking
  • Team collaboration and communication
  • Hardware maintenance and repair

Languages

Spanish
Native/ Bilingual

Timeline

Fleet Operations Tech

Aurora Innovation
01.2023 - Current

Vehicle Operations Specialist

Aurora Innovation
12.2021 - 01.2023

Merchandise Associate/Markdown Team

TJ Maxx, TJX Companies
09.2019 - 07.2020

Aviation Ordnance Systems Technician

United States Navy, Electronic Attack Squadron 137
08.2015 - 06.2019

Some College (No Degree) - Social Psychology

San Diego City College