Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Janice Trannon

Hillsboro,AL

Work Preference

Work Type

Part TimeFull Time

Location Preference

On-SiteRemoteHybrid

Summary

Dynamic Mortgage Loan Coordinator at Regions Bank with a proven track record in expediting loan processes and enhancing client satisfaction. Skilled in regulatory compliance and effective communication, I successfully managed high-volume applications, ensuring timely approvals and contributing to revenue growth through strategic problem-solving and teamwork.

Overview

22
22
years of professional experience

Work History

Mortgage Loan Coordinator

Regions Bank
05.2018 - 05.2024
  • Worked proactively to identify potential roadblocks in the mortgage approval process, providing alternative solutions when necessary.
  • Developed comprehensive reports tracking mortgage pipeline activity for upper management review.
  • Assisted in training new Mortgage Loan Coordinators, sharing industry knowledge and best practices.
  • Played an instrumental role in increasing company revenue through successful completion of numerous loan transactions.
  • Managed a high volume of mortgage loan applications, ensuring timely processing and approval.
  • Ensured strict adherence to federal lending guidelines while processing mortgage applications for a diverse clientele.

Mortgage Closer

BVVA Compass Bank
04.2015 - 09.2018
  • Expedited loan approval times through diligent tracking of underwriting conditions and proactive communication with all parties involved.
  • Reduced errors in loan documentation by implementing thorough quality control measures.
  • Improved loan closing efficiency by streamlining document preparation and verification processes.
  • Monitored changing lending regulations continuously to maintain up-to-date knowledge of industry trends affecting the mortgage closing process.
  • Ensured proper document storage and disposal, safeguarding sensitive financial information in accordance with company policies and legal requirements.
  • Organized and prioritized multiple loan files simultaneously, maintaining strict deadlines to meet client expectations.
  • Collaborated closely with underwriters, processors, and title companies for seamless loan closing experiences.

Mortgage Loan Officer Assistant

PNC Mortgage
02.2002 - 10.2015
  • Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
  • Set up files using loan officer checklist and submitted on-time for processing.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Continuously expanded knowledge of various mortgage products and lending guidelines to provide clients with the best possible solutions for their needs.
  • Maintained compliance with federal regulations by staying up-to-date with industry changes and guidelines.
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
  • Increased client satisfaction by providing exceptional customer service throughout the loan process.
  • Facilitated smooth loan closings by coordinating with title companies, attorneys, and borrowers.
  • Streamlined communication between underwriters and loan officers, resulting in improved turnaround times.
  • Expedited pre-approval processes by accurately evaluating applicant income, credit history, and property values.
  • Improved borrower experience through prompt follow-ups on inquiries and concerns during the application process.
  • Provided ongoing support to new hires as a subject matter expert on company policies, systems, and product offerings.
  • Assisted in closing loans by efficiently gathering required documentation and submitting applications.

Education

No Degree - Administrative Assistant

North Alabama Skills Center
Decatur, AL

Skills

  • Loan processing proficiency
  • Strong communication skills
  • Organizational growth
  • Teamwork orientation
  • Document review
  • Industry networking
  • Regulatory compliance
  • Credit evaluation
  • Residential mortgage lending regulations
  • Client account management
  • Credit checks
  • Pre-approval process
  • Application tracking
  • Underwriting support
  • Closing coordination
  • Loan application management
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Customer service-focused
  • Organizational skills
  • Team collaboration
  • Effective communication

Timeline

Mortgage Loan Coordinator

Regions Bank
05.2018 - 05.2024

Mortgage Closer

BVVA Compass Bank
04.2015 - 09.2018

Mortgage Loan Officer Assistant

PNC Mortgage
02.2002 - 10.2015

No Degree - Administrative Assistant

North Alabama Skills Center

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Janice Trannon