Janice Williams

Deliver exceptional customer service across print, signs & graphics, and shipping solutions while providing high-level administrative and operational support in a fast-paced retail environment. Recommend tailored products, ensure smooth production workflows, and coordinate daily operations for maximum efficiency. Manage inventory and ordering, process and reconcile financial transactions, and complete all back-office paperwork with accuracy and confidentiality. Train and onboard new hires, mentor staff, and resolve escalated issues with professionalism to maintain service excellence.

Operate x-ray machines, metal detectors, and other screening equipment to detect prohibited items and potential threats in passenger baggage and carry-on items. Conduct pat-downs and property searches to ensure compliance with security regulations. Monitor and control access points to secure areas within the transportation hub, preventing unauthorized entry. Provide professional and courteous customer service while enforcing security procedures. Adhere to strict security protocols to maintain safe, efficient, and reliable screening operations. Train new employees on security procedures and equipment use, and perform administrative tasks such as record keeping, reporting, and managing scheduling to support daily operations.