Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Janice Zanjani

Columbus,OH

Summary

Forward-thinking Product leader with numerous years of experience developing and releasing successful products and strategic initiatives. Expert at leading research, project planning, implementation methods and achieving highest quality standards by working closely with engineers and quality assurance teams. Customer first mindset with speed and agility with a strong background in retail and professional sales organizations.

Overview

19
19
years of professional experience

Work History

Director of Product Management, Store Systems

ADVANCE AUTO PARTS
Remote
06.2022 - 12.2023
  • Directed the vision, strategy, and overall roadmap for 5000 stores for three point of sale systems including store catalog and check out experience.
  • Drove the team to act as the lead "voice of the product", providing data and metrics alongside customer and team member input to influence stakeholders on overall business changes impacting the point of sale system.
  • Collaborated with cross functional teams on complex executive led initiatives and determined overall value statement.
  • Presented roadmaps and shared overall vision to leadership teams for alignment and approvals
  • Lead a team of Product Managers, Owners and Business analysts serving as a mentor, coach and knowledge resource.

Senior Product Manager, Store Systems

ADVANCE AUTO PARTS
Remote
08.2021 - 06.2022
  • Managed the vision, strategy, and overall roadmap for the store’s point of sale systems including store catalog and check out experience.
  • Acted as the lead "voice of the product", influencing leadership on the best path forward while ensuring alignment on priority.
  • Drove implementation of new features, while measuring ROI and additional performance metrics, to gage success and benefits.
  • Influenced changed and future thinking by leading innovation, researching competition, and demonstrating potential value.
  • Implemented robust agile methodologies and helped guide team on better ways to streamline processes and collaborate.

Manager of Strategic Initiatives and Store Technology, Store Omni-Channel Operations

EXPRESS LLC
Columbus, OH
01.2019 - 07.2021
  • Responsible for leading complex cross-functional development and implementation of new business initiatives within the Stores and Omni Channel functions.
  • Developed and managed strategies that evaluate the effectiveness of current internal processes, benchmark other retailers and new industry standards to implement new and innovative business solutions.
  • Presented business initiatives updates, proposals, and hindsight to the Senior Leadership team.
  • Lead innovation and implementation of new technology solutions such as the store's point of sale, mobile devices, order management, communication systems.
  • Managed a team of project managers and business analysts responsible for leading projects and strategy related to store technology and process initiatives.

Manager, Strategic Initiatives Store Operations

EXPRESS LLC
Columbus, OH
09.2013 - 01.2019
  • Responsible for leading cross-functional development and implementation of new business initiatives for the field organization including omni-channel initiatives, technology platforms, marketing initiatives stores, and real estate initiatives.
  • Actively engaged in corporate planning, developing presentations and leading executive summaries to show overall value of the current initiatives being launched.
  • Developed Q4 business strategy that supports driving profitable topline sales enhancing both the customer and associate experience.
  • Responsible for working cross functionally with legal and human resources team to align and implement store policies and compliance efforts.
  • Lead project management and support for real estate projects for new stores, remodels, conversions, and closings.
  • Managed direct reports and large high performing cross-functional teams.

Project Manager, Initiatives

EXPRESS, LLC
Columbus, OH
04.2008 - 09.2013
  • Managed projects specific to new business initiatives and development of the brand.
  • Implemented project management processes that support delivery and process framework objectives.
  • Leveraged field recommendations and hindsight by applying them to current field initiatives and projects.
  • Developed and implement new processes and procedures to enhance and improve the operating practices while aligning with cross functional partners.
  • Maintained and updated Stores’ Standard Operating Procedures and Emergency Procedures for both U.S. and Canada stores including communication of legal policies.
  • Managed store supply catalog including monthly budgets, communication, and supply pushes.
  • Managed strategic initiatives for new product categories such as footwear, personal care, and watches

Specialist, Merchandise Flow/WFM

LIMITED BRANDS- EXPRESS
Columbus, OH
01.2005 - 03.2008
  • Responsible for creation and development of new merchandise flow processes and education materials.
  • Supported constrained backroom and custom shipment delivery planning and execution.
  • Analyzed data regarding store metrics during merchandise flow/shipment tests
  • Collaborated with QA leads and project team for development and execution of test scripts to effectively test new program technology for workforce management.
  • Supported maintenance of testing strategies, to effectively identify risks and defects within the workforce management program.
  • Updated detailed training document for store procedures regarding workforce management scheduling tool

Education

Bachelor of Science in Business Administration, Urban Planning and Political Science -

Miami University, Fisher College of Business
06.2000

Skills

  • Strategic Planning and Alignment
  • Effective Communication
  • Cross-functional Collaboration
  • Team Management
  • Problem Solving
  • Project Management
  • Program Management
  • Customer Needs Assessments
  • Agile Methodologies
  • Microsoft 365 including Microsoft Project and Sharepoint
  • Atlassian - JIRA and Confluence
  • Indesign

Accomplishments

  • Be An Owner Award - September 2022 - Advance Auto Parts
  • APEX Award - February 2020 - Express
  • APEX Award - March 2015 - Express
  • APEX Award - March 2013 - Express
  • Brand Hero Award - 2010, 2011, 2012, 2013, 2017, 2018 - Express

Timeline

Director of Product Management, Store Systems

ADVANCE AUTO PARTS
06.2022 - 12.2023

Senior Product Manager, Store Systems

ADVANCE AUTO PARTS
08.2021 - 06.2022

Manager of Strategic Initiatives and Store Technology, Store Omni-Channel Operations

EXPRESS LLC
01.2019 - 07.2021

Manager, Strategic Initiatives Store Operations

EXPRESS LLC
09.2013 - 01.2019

Project Manager, Initiatives

EXPRESS, LLC
04.2008 - 09.2013

Specialist, Merchandise Flow/WFM

LIMITED BRANDS- EXPRESS
01.2005 - 03.2008

Bachelor of Science in Business Administration, Urban Planning and Political Science -

Miami University, Fisher College of Business

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Janice Zanjani