Janice Z jimenez
san antonio,TEXAS
Summary
Dynamic and compassionate healthcare professional with extensive experience at Kindred Medical Downtown and in ICU settings, excelling in patient care and team leadership. Skilled in medication administration and fostering positive environments, I've significantly enhanced patient satisfaction and safety. Proven ability in staff training and emergency management, I'm committed to delivering exceptional healthcare services.
Experienced hospitality professional with strong background in managing night operations. Proven ability to lead teams, ensure safety, and maintain excellent service standards. Known for reliability, adaptability, and collaboration to meet evolving needs. Skilled in conflict resolution and emergency response, fostering cohesive team environment.
Experienced with overseeing night operations, ensuring safety, and managing staff effectively. Utilizes strong leadership and problem-solving skills to maintain order and provide excellent service. Track record of fostering teamwork and responding adeptly to emergencies, ensuring smooth night-time operations.
Highly skilled and enthusiastic professional with more than 32 years of experience managing operations in patient-centric medical offices.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Night House Supervisor
Kindred Medical Downtown
06.2023 - Current
- Maintained high levels of cleanliness in common areas, assisting housekeeping staff as needed during peak times or staffing shortages.
- Provided exceptional customer service at all times, consistently exceeding guest expectations during their stay.
- Continuously updated knowledge on hotel policies, promotions, and local attractions to provide accurate information to guests upon inquiry.
- Streamlined check-in/check-out processes for better guest experience, ensuring accurate room assignments and recordkeeping.
- Ensured proper staffing levels were maintained throughout the night by adjusting schedules according to business needs or employee absences.
- Handled emergency situations calmly and effectively, coordinating with local authorities when necessary.
- Enhanced property appearance by overseeing nighttime cleaning activities and promptly addressing any deficiencies found during rounds.
- Improved guest satisfaction by efficiently resolving issues and addressing concerns during overnight hours.
- Reduced noise disturbances among guests by enforcing quiet hours policies throughout the property diligently.
- Increased staff communication by conducting nightly briefings on relevant updates or tasks to be completed during the shift.
- Assisted in training new team members, contributing to a knowledgeable and efficient staff.
- Fostered a positive work environment by addressing staff concerns, recognizing achievements, and providing constructive feedback.
RN
UHS
11.2013 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Served as a preceptor for new hires and nursing students, sharing expertise in respiratory care management in the ICU setting.
Medical Respiratory ICU RN
PAM Specialty Hospital
07.2007 - 06.2023
- Served as a preceptor for new hires and nursing students, sharing expertise in respiratory care management in the ICU setting.
- Educated family members on strategies to support their loved ones'' respiratory health during the recovery process.
- Prevented ventilator-associated pneumonia through diligent oral hygiene and proper positioning of patients on mechanical ventilation.
- Assisted physicians in performing advanced procedures such as bronchoscopy, tracheostomy, and intubation for critically ill patients.
- Maintained accurate documentation of assessments, interventions, and evaluations regarding each patient''s respiratory status throughout their ICU stay.
- Provided compassionate end-of-life care for patients with terminal respiratory conditions, ensuring their comfort and dignity during the dying process.
- Enhanced patient safety by accurately administering medication and promptly reporting adverse reactions.
- Optimized weaning protocols, transitioning patients off mechanical ventilation successfully and reducing hospital stay durations.
- Contributed to continuous improvement initiatives by participating in quality improvement projects related to respiratory care standards in the ICU setting.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing all aspects of respiratory health.
Education
Bachelor of Science - Nursing
Perpetual Help College of Medicine
Manila, Philippines10-1991
Skills
- Incident reporting
- Policy enforcement
- Motivation skills
- Health and safety
- Medication administration
- Employee training
- Staff training
- Attendance documentation
- Staff supervision
- Scheduling coordination
Certification
BLS-ACLS
Timeline
Night House Supervisor
Kindred Medical Downtown
06.2023 - Current
RN
UHS
11.2013 - Current
Medical Respiratory ICU RN
PAM Specialty Hospital
07.2007 - 06.2023
Bachelor of Science - Nursing
Perpetual Help College of Medicine