Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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Janicia Williams

Jacksonville,FL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced military veteran knowledgeable in leading with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Dynamic Electronic Technician experienced in all aspects of hardware, software and operating systems maintenance. Possesses in-depth knowledge of advanced diagnostic techniques. Meticulous at juggling multiple tasks and working under pressure.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Retail Specialist

Navy
06.2025 - Current
    • As assistant leading petty officer RS2 Williams effectively oversaw the sale of $1.8M of ship store stock while maintaining a 99% inventory validity. Which in turn contributed to the transfer of $1.1M to MWR (Morale Welfare and Recreation) USS Roosevelt in earning the best in class award and ship's store excellence.
    • Processed over 450k pounds of bulk laundry,and pressed 1500 coveralls.
    • Exceptional professionalism, distinctive contributions and unwavering dedication to duty.
    • Resolved customer complaints in professional and timely manner.
    • Built customer loyalty and retention by delivering excellent shopping and ordering experiences.
    • Developed strong rapport with customers and created positive impression of the ships supply department.
    • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
    • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
    • Created inviting environment for customers by maintaining store organization and cleanliness.
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Gunner's Mate

Navy
07.2017 - 06.2025
    • Identified parts and services to maintain VLS equipment and provided timely solutions to continue operations.
    • Operated and maintained over $150 million, worth of heavy vehicles, serialized assets, weapons, machine guns, naval guns, missiles and artillery.
    • Supervised assembly and placement of large-scale artillery systems prior to launch.
    • Coordinated with other military units and agencies to support operations and align with mission.
    • Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
    • Confirmed gun line safety and assisted in calibration of weapons systems.
    • Worked flexible hours across night, weekend, and holiday shifts.
    • Worked effectively in fast-paced environments.
    • Demonstrated respect, friendliness and willingness to help wherever needed.
    • Passionate about learning and committed to continual improvement.

Electronic Technician

Navy
06.2012 - 06.2017
  • Performed maintenance on electronic for surface ships, electronic air detection and tracking equipment, electronic recognition and identification equipment, aids to navigation, and electronic equipment and components used for communication, cryptography, and navigation.
  • Reads and interprets schematics and block diagrams, uses test equipment and hand tools; repairs electrical electronic cables and connectors; localizes malfunctions and repairs or replaces faulty parts or subassemblies; aligns, adjust, calibrates, and performs preventative maintenance on equipment; inventories tools and portable test equipment; completes maintenance data forms.
  • Possesses a general working knowledge of electricity and electronics.
  • Worked in the Work Control Center in which Work Authorization Forms are handled.
  • Edited, maintained, and controlled over 10,000 WAFs (Work Authorization Form).

Explosive Ordnance Disposal Technician

Navy
06.2010 - 06.2012
  • Set up and operated over 100,000 radio, telephonic and other communication equipment to transmit and receive orders and disposal details.
  • Established pathways for safe removal or destruction after determining full nature of devices and explosives involved.
  • Trained an abundance of junior military personnel and associated civilians in disposal of ordinance and supporting operating procedures.
  • Conducted team drills to facilitate smooth and efficient response times.
  • Needed to work in high-stress, high-stakes situations with minimal oversight.
  • Oversaw unit training schedule and maintaining up-to-date records of all courses completed and certifications obtained.

Cashier/ Asst. Manager

Burlington Coat Factory
05.2009 - 06.2010
  • Answered questions regarding the store and its merchandise.
  • Computed sale prices, total purchases and processed payments. Demonstrated use and care of merchandise.
  • Described merchandise and explain operation of merchandise to customers.
  • Greeted customers and ascertained customers' needs.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Placed special orders and called other stores to find desired items.
  • Recommended merchandise based on customer needs.

Education

High School Diploma -

Tarrant Community College
Arlington, TX

Skills

  • Strong verbal communication

  • Quick learner

  • Extremely organized

  • Microsoft Office

  • Magnificent leadership skills

  • Data tracking

  • Operations support

  • Customer engagement

  • Marketing

  • Customer service

  • Relationship building

Accomplishments

  • Saved Navy over $100,000.00 by refurbishing used computers and technological equipment, resolved product issue through consumer testing and creating new departmental procedures.
  • Recipient of the Food Service Assistant of the Year Award in 2013.
  • Increased sales at Burlington by 1% over a one year period.

Certification

DHA Brandon Act Training for Healthcare Providers and Clinicians

DMLSS: Catalog Search and Record Management (CUI)

DMLSS: New Item Request Approval Process (FOUO)

DMLSS: Basics

Counterintelligence

Department of Defense (DoD) Cyber Awareness Challenge 2025

DoD Annual Security Awareness

HIPAA and Privacy Act Training

Joint Staff Insider Threat Annual Training

Annual Security Refresher

Joint Staff Operations Security

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Retail Specialist

Navy
06.2025 - Current

Gunner's Mate

Navy
07.2017 - 06.2025

Electronic Technician

Navy
06.2012 - 06.2017

Explosive Ordnance Disposal Technician

Navy
06.2010 - 06.2012

Cashier/ Asst. Manager

Burlington Coat Factory
05.2009 - 06.2010

High School Diploma -

Tarrant Community College

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