Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janicka Garcia

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with students from diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure student progress.

Overview

8
8
years of professional experience

Work History

Youth Nutrition Educator

University Of Florida IFAS Extension EFNEP
07.2019 - Current


• Teach general nutrition education classes to groups of limited resource families and youth at various community and school sites

• Collect demographic and impact data for evaluation while obtaining on-the-job training skills and information related to teaching nutrition to low-income audiences.

• Market the program through health fairs and other locations where a booth or display is appropriate.

• Continue to improve knowledge of subject matter and teaching methods to appropriately fit our audience

Crew

Dunkin'
02.2017 - 01.2019
  • Accepted and processed customer payments in cash, credit cards and checks, checking for validity
  • Acknowledged customer issues and resolved their problems quickly and efficiently
  • Followed up with customers ensuring their satisfaction with their purchases
  • Informed customers about current promotions and sales, encouraging them to take advantage.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Retail

Family Dollar
11.2015 - 06.2016
  • Accurately completed cash register transactions
  • Championed promotional items to achieve sales goals
  • Educated customers about product options to exceed their experience
  • Served multiple customers at once in a stressful environment
  • Watched for, recognized, and prevented security risks.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

G.E.D -

Young Parents Program
Springfield, MA
10.2013

Skills

  • Bilingual- English/Spanish
  • Dependable
  • Teamwork
  • Self-starter
  • Effective communicator
  • Enjoys working with people
  • Time management
  • Customer Focused
  • Organizational Skills
  • Relationship Building
  • Multitasking Abilities
  • Problem-Solving
  • Active Listening
  • Adaptability and Flexibility
  • Decision-Making
  • Data Collection
  • Paperwork Processing
  • Data Entry
  • Scheduling
  • Teaching techniques
  • Nutrition education
  • Classroom Instruction
  • Food Preparation and Service
  • Youth Nutrition

Timeline

Youth Nutrition Educator

University Of Florida IFAS Extension EFNEP
07.2019 - Current

Crew

Dunkin'
02.2017 - 01.2019

Retail

Family Dollar
11.2015 - 06.2016

G.E.D -

Young Parents Program
Janicka Garcia