janie Galdamez
Blacklick
Summary
Dynamic and detail-oriented professional with experience at OhioHealth Riverside Methodist Hospital. Proven ability to enhance patient experiences through exceptional customer service and maintain accuracy in specimen handling. Skilled in multitasking under pressure, with a strong focus on infection control and safety protocols, ensuring high-quality outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Tech Lab Assistant
OhioHealth Riverside Methodist Hospital
09.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Adjusted to a shift introducing Quest services
- Quick to learn about specific specimen handling
- Learned to support registration and customer service
Phlebotomist
Ohio Health Riverside Hospital
07.2017 - 09.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
Reynoldsburg High School
Reynoldsburg, OHNo Degree - Phlebotomy
Columbus State Community College
Columbus, OHSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Timeline
Tech Lab Assistant
OhioHealth Riverside Methodist Hospital
09.2022 - Current
Phlebotomist
Ohio Health Riverside Hospital
07.2017 - 09.2022
Reynoldsburg High School
No Degree - Phlebotomy
Columbus State Community College
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