Janie Marin
San Jose,CA
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Highly skilled at building lasting relationships with customers and business executives. Resourceful Case Manager offering history of success coordinating and monitoring day to day operations. Highly committed with hardworking mentality to maintain quality of services.
Overview
9
9
years of professional experience
Work History
Program Coordinator
City Team Youth Collective
07.2022 - Current
- Developed and maintained relationships with external partners to facilitate program operations.
- Managed up to 3 interns and several volunteers at a time
- Scheduled and supervised house meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Oversaw staff schedules and assignments to handle programming demands.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Identified program obstacles and communicated possible impacts to team.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Partnered with local organizations to expand access to social and community services.
- Participated in community events to promote services and engage with public.
- Collaborated with community members to develop and implement service initiatives.
Alcohol and Drug Counselor Intern
New Life Recovery Center
09.2021 - Current
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
- Developed individual treatment goals based on history and diagnosis
- Provided counseling and support to clients with drug and alcohol abuse issues
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Coordinated referrals for addiction services based on individual client needs and preferences
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness and willingness to help wherever needed
- Carried out day-day-day duties accurately and efficiently.
Reentry - Program Advisor
Maranatha Christian Center
01.2018 - 07.2023
- Accepts cases and referrals from Program Manager I
- Effectively provide case management support to individual clients and provide advocacy services to as many as 24 clients at a given time aiding to client success stories in the community
- Secure and directly facilitate assistance to individual clients with a range of services needs including basic living assistance, financial assistance, housing, Medi-Cal/Cal Fresh (food stamps) assistance, employment, substance abuse and mental health services, nutrition, and other resources needed for patients to meet their goals and thrive
- Research community resources, facilitate networking events, host meetings, and attend educational seminars and training to contribute knowledge and resources that greatly assist in increasing client success and building strong community partners
- Provide 24-hour on call response and have developed strategies and back-up plans to meet on call needs of clients
- Collaborate and Interact w/ Santa Clara County, community and other agencies, individuals
- Attend/Participate Employee, Housing, and Family Reunification Program Committee to better educate and provide resources to Clients and have helped many clients meet their individual goals by providing acquired knowledge and resources
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence
- Demonstrated respect, friendliness and willingness to help wherever needed
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Parent
ConXion Parent Hub, Advocate
01.2015 - 01.2017
- Accepts cases and referrals from Department Of Family Children Services
- Provides case management support and advocacy services; Helps the parent with a range of services including basic living needs, housing, substance abuse and mental health services, nutrition, and other resources as needed
- Once case is assigned contact partner within 24 hours and schedule an appointment to meet, or if available meet with partner on same day as intake date
- Participates in child and family team meetings
- Conduct Onsite and or Offsite visits/Home visits
- Daily phone check ins with every parent
- Collaborate and Interact w/ Santa Clara County, community and other agencies
- Attend The New Child And Family Practice Model Trainings
- Parent coaching
- Assisting in transportation to court hearings
- Educate parents on what to expect when navigating the DFSC system
- Advocates and teaches parent how to advocate for themselves
- Documented data and completed accurate updates to case records
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
- Collaborated with community program leaders and advocates to make resources accessible to those in need
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Education
CPR Certified – -
2 Years From The American Heart Association
San Jose, CA07.2023
Drug Abuse Counseling
San Jose City College
San Jose, CA05.2022
Certified Peer Specialist - Peer Specialist
San Jose City College
San Jose, CA05.2018
Cara y Corazon Curriculum Facilitator Training - undefined
2016
Mental Health First Aid - undefined
2015
Mandated Reporter - undefined
2015
Certified Facilitator for Celebrating Families Parenting Classes - undefined
2015
Case Management 101 - undefined
2009
Skills
- Highly experienced in case management with demonstrated ability and passion for building and fostering positive relationships with clients and providers
- Profound knowledge of social services, child protective/reunification services, local community resources, behavioral health, substance abuse and recovery
- High level of ownership, accountability, and individual determination to make a difference while maintaining high level company standards, safety, following policies and protocols
- Word, Excel, PowerPoint, and Zoom
- Goal Setting
- Crisis Intervention
- Cultural Awareness
- Providing community referrals
- Mental health support
- Case management proficiency
- Effective collaboration and interaction
- Service navigation
- Self-Help Education
- Effective leader
- Proactive mindset
Timeline
Program Coordinator
City Team Youth Collective
07.2022 - Current
Alcohol and Drug Counselor Intern
New Life Recovery Center
09.2021 - Current
Reentry - Program Advisor
Maranatha Christian Center
01.2018 - 07.2023
Parent
ConXion Parent Hub, Advocate
01.2015 - 01.2017
CPR Certified – -
2 Years From The American Heart Association
Drug Abuse Counseling
San Jose City College
Certified Peer Specialist - Peer Specialist
San Jose City College
Cara y Corazon Curriculum Facilitator Training - undefined
Mental Health First Aid - undefined
Mandated Reporter - undefined
Certified Facilitator for Celebrating Families Parenting Classes - undefined
Case Management 101 - undefined
Similar Profiles
Cassandra RichardsCassandra Richards
Treasurer at Austin Youth CollectiveTreasurer at Austin Youth Collective
Nataniah TiatiaNataniah Tiatia
NA at Otara Status youth collectiveNA at Otara Status youth collective
Maya EspinozaMaya Espinoza
Assistant Softball Coach at Youth Girls Softball TeamAssistant Softball Coach at Youth Girls Softball Team