Janie Mendoza
Rockdale
Summary
Dynamic Administrative Assistant with a proven track record at Milam County District Attorney Office, excelling in customer service and meticulous data entry. Recognized for enhancing office efficiency through effective calendar management and fostering strong client relationships. Resourceful problem solver dedicated to maintaining confidentiality and optimizing workflows.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Milam County District Attorney Office
10.2021 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Clerk
Milam County Tax Office
09.2016 - 10.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Administrative Assistant
Resolution Ranch
02.2014 - 10.2017
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Administrative Assistant
Child Protective Services
05.2000 - 09.2000
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
No Degree - Addiction Counseling
Eastfield College
Mesquite, TXHigh School Diploma -
Rockdale Hight School
Rockdale, TX05-2001
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Filing
- Computer proficiency
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Documentation and recordkeeping
- Office management
- Professional communication
- Scheduling and calendar management
- Dedicated team player
- Appointment scheduling
- Verbal communication
- Deadline oriented
- Records management
- Professional and mature
- Calendar management
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Mail handling
- Meticulous attention to detail
- Multi-line phone systems
- Client relations
- Multi-line phone proficiency
- Resourceful
- Records administration
- Confidential document control
- Meeting planning
- Complex Problem-solving
- Documentation and control
- Workflow optimization
- Meeting arrangements
- Records management systems
- Training and coaching
- Team bonding
- Research
- Strategic planning
Timeline
Administrative Assistant
Milam County District Attorney Office
10.2021 - 10.2022
Clerk
Milam County Tax Office
09.2016 - 10.2021
Administrative Assistant
Resolution Ranch
02.2014 - 10.2017
Administrative Assistant
Child Protective Services
05.2000 - 09.2000
No Degree - Addiction Counseling
Eastfield College
High School Diploma -
Rockdale Hight School
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