Janie Nottenkamper
Norfolk,VA,VA
Summary
Adept at office administration and customer service, I excelled in roles at International Automotive Components and other key positions, enhancing client relations and streamlining operations. My proactive approach and organizational skills led to significant improvements in communication efficiency and client satisfaction, showcasing my ability to adapt and thrive in dynamic environments.
Overview
2022
2022
years of professional experience
Work History
Secretary/sales
International Automotive Components
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Lighthouse on the Cove
John Jarvis
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Owner
C and C Construction
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Sales Associate/ Casher
Jr.market. ,chix Beach
- Coordinated phone and email communications.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Handled appointment scheduling while ensuring timely follow-up interactions.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Secretary
Kevin Putnam
06.2021 - 01.2022
- Coordinated phone and email communications.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Handled appointment scheduling while ensuring timely follow-up interactions.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
Germantown High
Memphis ,T.N08.1995
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Timeline
Secretary
Kevin Putnam
06.2021 - 01.2022
Secretary/sales
International Automotive Components
Lighthouse on the Cove
John Jarvis
Owner
C and C Construction
Sales Associate/ Casher
Jr.market. ,chix Beach
Germantown High
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