Janie Nyborg
Meridian,ID
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
17
17
years of professional experience
Work History
Macys Lancome Manager
Macys Department Store
05.2021 - Current
- Led cross-functional teams to enhance operational efficiency and streamline workflows.
- Developed and implemented strategic initiatives to drive organizational growth and improve service delivery.
- Mentored junior managers, fostering a culture of continuous improvement and professional development.
- Analyzed performance metrics to identify areas for operational enhancement and resource allocation.
- Developed and implemented strategic initiatives to enhance productivity and efficiency across departments.
- Analyzed market trends to inform decision-making and drive business strategies.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
Target Team Lead
Target
04.2019 - 05.2021
- Led cross-functional teams to enhance project delivery timelines and improve collaboration across departments.
- Developed and implemented training programs to elevate team performance and ensure knowledge transfer.
- Streamlined operational processes, resulting in increased efficiency and reduced bottlenecks in workflows.
- Fostered a culture of continuous improvement by encouraging innovative solutions from team members.
Cashier Manager
JCPenney
03.2017 - 07.2018
- Maintain a clean and functional cash rep, coach cashier on customer service, applications process, greetings etc... change request, customer complaints, fitting rooms, drive sales
- Supervised daily operations of cash register area, ensuring accurate transactions and customer satisfaction.
- Trained and mentored staff on cash handling procedures and customer service excellence.
- Implemented inventory management strategies to minimize discrepancies and streamline stock processes.
- Developed staff schedules to optimize coverage during peak hours, enhancing operational efficiency.
Merchandise Supervisor
JCPenney
03.2017 - 07.2018
- Provide excellent customer service, drive credit, make merchandising decisions, manage and execute planograms, manage team members effectively, accountable for opening/closing store, communicate updates to management
- Led merchandise team in executing visual merchandising strategies to enhance customer engagement.
- Oversaw inventory management processes ensuring optimal stock levels and timely replenishment.
- Analyzed sales data to identify trends and adjust merchandise assortments accordingly.
Lancôme counter manager
Dillard's
02.2008 - 10.2017
- Supervised daily operations of cosmetics department, ensuring optimal product presentation and customer engagement.
- Trained and mentored new team members, enhancing their product knowledge and customer service skills.
- Developed promotional strategies to increase sales, aligning with seasonal trends and brand initiatives.
- Analyzed inventory levels and coordinated restocking processes, minimizing stockouts and maximizing product availability.
- Collaborated with vendors to select merchandise assortments, optimizing selection based on customer preferences.
- Monitored sales performance metrics, identifying areas for improvement to achieve departmental goals consistently.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Education
Some College (No Degree) - Psychology
UC Berkeley
Berkeley, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Strategic planning
- Operations management
- Project management
Timeline
Macys Lancome Manager
Macys Department Store
05.2021 - Current
Target Team Lead
Target
04.2019 - 05.2021
Cashier Manager
JCPenney
03.2017 - 07.2018
Merchandise Supervisor
JCPenney
03.2017 - 07.2018
Lancôme counter manager
Dillard's
02.2008 - 10.2017
Some College (No Degree) - Psychology
UC Berkeley
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