Janie Reyes
San Antonio,TX
Summary
To obtain a position with a company that is challenging, rewarding, and offers opportunity for growth. Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills.
Overview
10
10
years of professional experience
Work History
Community Proptery Manager
Rangewater
09.2023 - Current
- Maintained detailed records of all financial transactions, including rent payments and maintenance costs.
- Negotiated contracts with vendors for repairs, maintenance services, and other property needs.
- Developed annual budgets for each property, analyzing income statements and expenses to identify areas of improvement.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Drafted and monitored budgets for overall maintenance and operations.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Prepared detailed budgets and financial reports for properties.
- Met with clients to negotiate management and service contracts.
ASSISTANT COMMUNITY MANAGER
Trinity Property Consultants
09.2016 - 07.2022
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Compiled reports on website traffic, conversions, and other metrics.
- Maintained relationships with influencers in the industry.
- Updated resident accounts with latest personal information and recent payments.
- Processed applications from prospective tenants or homeowners in a timely manner.
- Provided administrative support to the Community Manager as needed.
- Drafted and composed correspondence to applicants and residents, including notifications determining residential eligibility.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
ASSISTANT COMMUNITY MANAGER
Calton Management
01.2014 - 09.2016
- Collections (under 1%), Renewal Retention, Team Building Exercises, Make Ready Unit Inspections, Marketing, Leasing Reports, Property/File Audits, Final Account Statements, Leasing Prospective Clients, Maintained Inspections from assisted housing programs such as Bexar Housing, San Antonio Housing Authority, Veterans Affairs Supportive Housing, and Tenant Based Rental Assistance, etc.
Education
GENERAL EDUACATION Diploma -
01.1997
Skills
- Team Management
- Project Management Proficiency
- Vendor Relationship Management
- Staff Management
- Vendor Management
- Property Management
- Maintenance Scheduling
- Customer Service-Focused
- Skilled Multi-Tasker
Timeline
Community Proptery Manager
Rangewater
09.2023 - Current
ASSISTANT COMMUNITY MANAGER
Trinity Property Consultants
09.2016 - 07.2022
ASSISTANT COMMUNITY MANAGER
Calton Management
01.2014 - 09.2016