22
JANIE SANDRA SCHAFER
Queens,NY
Summary
Highly skilled and organized Administrative Assistant and Front Desk Associate with over 22 years of experience supporting management in various industries including legal and non-profits. Capable of working with minimal supervision and excel at multitasking. An expert communicator who is known for the timely completion of assigned tasks within the deadline. CORE QUALIFICATIONS Excellent Organizational Skills Strong Interpersonal skills Detail-Oriented Excellent Multitasker Team-Oriented Adept to Technology Verbal & Written Communication Time Management Client Relations Customer Service Taking Initiative Prioritizing Tasks Skilled Interviewer with exceptional patience and more than 7 years of experience. Effective worker with great multitasking and observational skills. Known for proactive problem-solving and resourcefulness.
Overview
1
1
26
26
years of professional experience
Work History
Director of Marketing and Communication
Volunteer Referral Center
New York, NY
09.2016 - Current
- Establish meaningful relationships with clients in an empathetic and positive manner
- Review applications and intake material to identify client’s educational background, work experience, interests and hobbies to make appropriate suggestions
- Kept an accurate record of scheduled appointments
- Proficiently post ads on Craigslist, VolunteerMatch, Idealist, NYC Service
- Construct creative ways to publicize events through Constant Contacts throughout the year
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Review agency files to seek volunteer positions along with responsibilities and time commitments associated with the agency’s needs
- Present various opportunities to clients resulting in providing a clearj-cut strategy for them to create a new life path through volunteering
- Maintain accuracy of agency records by reviewing files and updating them when necessary
- Volunteer throughout the year at various VRC events throughout the city
Interviewer
Volunteer Referral Center
New York, NY
09.2015 - Current
- Established meaningful relationships with clients by actively listening to what they had to share
- Present various volunteer opportunities to clients so they can learn how they can make a difference through volunteering
- Conducted interviews with participants to assess eligibility.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Legal Secretary
Katten Muchin Rosenman LLP
New York, NY
01.2010 - 01.2011
- Managed all administrative duties, including processing of business expenses, time entry, travel arrangements; dinner, lunch reservations
- Efficiently handled billing, preparation and editing of documents and correspondence relating to tax issues
- Diligently coordinated conference rooms for meetings with Receptionist
- Worked closely with the Conflicts Department to generate new client/matters as well as Expedited Searches
Legal Secretary
Sidley Austin LLP
New York, NY
09.1997 - 03.2009
- Accurately prepared and revised complex documents utilizing Microsoft Word
- Paid attention to detail when processing business expenses through Concur program
- Daily maintained accurate files and records
- Efficiently scheduled meetings, answered phone calls and emails from clients and in-house participants
- Coordinated with travel department to schedule travel arrangements for the partner and/or associate
- Maintained attorneys’ calendar of appointments and meetings using Outlook
- Accurately handled projects such as entering attorney time, cataloging files sent with ease and efficiency
- Assisted Administrator in developing ideas and coordinating with others to produce a very successful fund-raising event
- Spearheaded the firm’s Picnic Committee by developing creative projects for the families who attended
Education
Associate’s Degree - Legal Secretarial Sciences
New York City Technical College
Certificate in Computer Applications for Modern Business - undefined
Skills
- Microsoft Office Suite: Intermediate Word, Outlook and Constant Contact Email Marketing
- Experienced in Windows and Mac
- Online Research
- Interviewing
- Scheduling Clients
- Telephone Etiquette
- Active Listening
Timeline
Director of Marketing and Communication
Volunteer Referral Center
09.2016 - Current
Interviewer
Volunteer Referral Center
09.2015 - Current
Legal Secretary
Katten Muchin Rosenman LLP
01.2010 - 01.2011
Legal Secretary
Sidley Austin LLP
09.1997 - 03.2009
Associate’s Degree - Legal Secretarial Sciences
New York City Technical College
Certificate in Computer Applications for Modern Business - undefined
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