Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janie Sierra

San Diego,CA

Summary

Dynamic Case Manager with proven expertise at McAlister Institute, excelling in problem-solving and case documentation. Successfully developed personalized care plans, enhancing client outcomes through effective communication and collaboration. Skilled in time management, I adeptly navigated complex client needs, ensuring compliance and satisfaction while empowering clients to make informed decisions about their care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Case Manager

McAlister Institute
10.2022 - 06.2023
  • Assisted clients in navigating resources and services for mental health support
  • Coordinated intake processes to gather essential client information and needs
  • Supported case documentation efforts to ensure accurate record-keeping and compliance
  • Collaborated with multidisciplinary teams to develop personalized care plans
  • Conducted follow-up communications to monitor client progress and satisfaction
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.

Senior Caregiver

The Montera
02.2022 - 08.2022
  • Provided personalized care and support to enhance daily living activities for clients.
  • Assisted with medication management, ensuring adherence to prescribed schedules.
  • Monitored health conditions and reported changes to healthcare professionals.
  • Implemented care plans tailored to individual needs, improving client comfort and well-being.
  • Maintained cleanliness and organization of living spaces, promoting safety and hygiene standards.
  • Collaborated with families to foster a supportive environment for clients' emotional needs.
  • Maintained clean, safe, and well-organized patient environment.
  • Facilitated engaging activities to promote social interaction and mental stimulation among clients.
  • Trained new caregivers on best practices in patient care and safety procedures.

Housekeeper

Bertha's Cleaning Services
02.2016 - 04.2020
  • Executed thorough cleaning protocols in guest rooms and common areas to maintain high standards of hygiene.
  • Managed inventory of cleaning supplies, ensuring timely restocking and efficient use of resources.
  • Collaborated with team members to optimize cleaning schedules and improve workflow efficiency.
  • Utilized industrial-grade cleaning equipment effectively to enhance overall cleanliness and presentation standards.
  • Adapted quickly to changes in housekeeping procedures during peak occupancy periods, maintaining service quality under pressure.
  • Responded promptly to guest requests regarding room cleanliness, fostering positive guest experiences.
  • Conducted routine inspections to identify maintenance needs, contributing to proactive facility management.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Education

GED -

Foot Hills Adult Education
El Cajon, CA
09-2017

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation

Certification

I am certified in cpr.

Timeline

Case Manager

McAlister Institute
10.2022 - 06.2023

Senior Caregiver

The Montera
02.2022 - 08.2022

Housekeeper

Bertha's Cleaning Services
02.2016 - 04.2020

GED -

Foot Hills Adult Education

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