Janie Traylor
Georgetown,LA
Summary
Dynamic Assistant Manager with a proven track record at Fox's Pizza Den of Olla, Owner/Manager Jessica Davis, enhancing customer satisfaction and streamlining operations for peak efficiency. Expert in staff management and customer service, demonstrated through effective team leadership and decisive problem-solving. Achieved significant improvements in service speed and accuracy, ensuring compliance with all hygiene and safety regulations.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Fox's Pizza Den Olla, LA
04.2021 - Current
- Assisted with menu development, resulting in a diverse and appealing selection for patrons.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Streamlined communication between front-of-house and kitchen staff to improve order accuracy and speed of service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree - Health Information Management, Billing, And Coding
Blue Cliff College- Alexandria
Alexandria, LA- Online01-2026
High School Diploma -
Georgetown High School
Georgetown, LA05-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Staff supervision
- Staff management
- Employee scheduling
Timeline
Assistant Manager
Fox's Pizza Den Olla, LA
04.2021 - Current
No Degree - Health Information Management, Billing, And Coding
Blue Cliff College- Alexandria
High School Diploma -
Georgetown High School
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