Experienced executive assistant with a proven track record of providing comprehensive administrative support to upper-level teams. Skilled in efficiently managing calendars, preparing reports, and coordinating meetings. Recognized for delivering excellent customer service and possessing strong problem-solving and communication skills. With over fifteen years of measurable accomplishments across various industries, including insurance, entertainment, education, and public service, adept at quickly adapting to different corporate cultures and policies. Thrives in changing and high-energy environments, capable of effectively accomplishing objectives. Demonstrated written, verbal, and polished presentation skills enable comfortable communication with individuals at all levels within an organization. Also proficient in remote work.
Work History
Executive Assistant to MPD Assistant Chief
METRO
01.2022 - Current
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for MPD Assistant Chief, Lieutenants and Sergeants.
Organized and coordinated conferences and monthly meetings.
Administrative Assistant (Contract)
PIMCO
01.2020 - 01.2021
Initiated and provided administrative and senior management support activities and projects
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Prioritized complex issues resolution and addressed inquiries involving a high volume of executive communications, including phone calls, emails, letters, and visitor interactions
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Prioritized and accommodated unexpected events and assignments
Facilitated appointment calendars, meeting schedules, and travel itineraries
Maintained confidentiality and professionalism in discussions, correspondence, and documents
Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
Processed and validated expense reports.
Senior Administrative Assistant
Ricoh USA
01.2016 - 01.2020
Directed support processes for five senior managers and eight warehouse supervisors and managers
Expedited activities with cross-functional teams to meet established timelines and implemented administrative systems, procedures, and policies
Engaged vendors and navigated contractual relationships for warehouse supplies
Managed sourcing and purchasing processes and reconciled invoices in cooperation with Accounting
Authorizer for Facility Security and Safety Coordinator responsibilities
Oversaw logistics for local town halls, CPR training, and Ricoh Health Screening events
Achieved +$11.5K savings by auditing invoices and vendor contracts, resolving service issues, and streamlining inventory processes
Validated Ricoh’s alignment with Customs-Trade Partnership Against Terrorism (C-TPAT), including training of security personnel on essential policies and procedures.
Executive Administrative Assistant
Fox Film Entertainment Group, Inc.
01.2012 - 01.2016
Carried out employment and labor relations assignments for executives working on litigation proceedings
Maintained confidentiality in all discussions and for correspondence and documents
Researched labor laws and investigated grievances
Attended and recorded minutes for labor relations executives and finalized contracts and agreements
Managed, prioritized, and addressed demanding daily communications, including phone calls, emails, letters, and visitor interactions
Facilitated the calendar of appointments and meetings with cross-functional departments
Managed travel itineraries and processed expense claims
Enabled consistent labor relations processes by developing union contracts and agreement templates.
Executive Administrative Assistant
Corinthian Colleges, Inc.
01.2006 - 01.2011
Executive Administrative Assistant
KCBS – CBS Television
01.1998 - 01.2002
Overview
27
27
years of professional experience
Skills
Excellent Judgment
Documents Management
Proofreading & Editing
Active Listening
Confidentiality
Proactive Self-Starter
Vendor Contracts
Attention to Detail
Event Planning & Management
Travel Arrangements
Expense Tracking
Workflow Analysis
Records Management
Sourcing and Procurement
Presentation Creation and Editing
Customer Services
Sales and Marketing
Legal Support
Safety and Security Administration
Expense Reporting
Customer Service
Office Management
Information confidentiality
Meeting planning
File Management
Calendar Management
Travel Coordination
Event Coordination
Maintaining Schedules
Document Preparation
Spreadsheet tracking
Meeting Support
Spreadsheet Creation
Business Correspondence
Schedule Management
Administrative Support
Executive Support
Meticulous attention to detail
Customer Service-Oriented
Phone Etiquette
Professional and mature
Strong Problem Solver
Filing and data archiving
Excel spreadsheets
Presentation Development
Schedule & calendar planning
Multi-line phone proficiency
File Organization
Videoconference preparation
Mail handling
Task Delegation
Appointment Setting
Mail Management
Microsoft Office
Honest and Dependable
Travel Arrangement Coordination
Education
No Degree - Business Administration
Goldenwest College
Huntington Beach, CA
Technologyskills
MS Office (Outlook, Teams, Word, Excel, OneNote, PowerPoint)