Janiel Samuels
West Chester,PA
Summary
A results-driven business professional with extensive experience in healthcare and other highly regulated sectors. Expertise in managing sensitive information with the highest level of confidentiality and precision. Known for exceptional organizational skills and the ability to design and implement efficient systems and processes that enhance operational flow while aligning with core business objectives. Adept at driving business improvements and maintaining compliance in dynamic, fast-paced environments.
Overview
14
14
years of professional experience
Work History
Sennior Administrative Assistant
Westtown School
West Chester, PA
08.2023 - Current
- Handled incoming calls and directed callers to appropriate department or employee.
- Supported HR functions such as onboarding new hires or processing employee benefits paperwork.
- Scheduled meetings, appointments, and events for executives.
- Coordinated travel arrangements for executive staff members.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Maintained inventory of office supplies and placed orders when necessary.
Executive Assistant to Medical Director
Northwell Health
New York , NY
01.2019 - 07.2023
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Took detailed notes in meetings and disseminated information afterward.
- Followed proper accounting and bookkeeping procedures to support audits.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Handled confidential information with discretion and integrity.
- Managed and tracked expenses to meet company budget requirements.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Executed special objectives and projects in response to executive team and board member requests.
- Managed all aspects of catering needs for special events hosted by the organization.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Facilitated communication between senior management and staff.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Claims Analyst
Sagicor Life Ja
Kingston
04.2011 - 05.2016
- Documented all claims activities clearly and concisely in the claims management system.
- Gathered and documented evidence to support court proceedings.
- Maintained up-to-date knowledge of health care industry trends and changes in regulations affecting medical billing processes.
- Reviewed claims for coding accuracy.
- Reconciled codes against services rendered.
- Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
Education
MBA - Business Administration
Monroe College
Bronx, NYBBA - Finance
Monroe College
Bronx, NYBachelor of Science -
University of Technology
Kingston, JamaicaSkills
- School software familiarity
- Parent communication
- Student registration
- Student support
- Sensitive material handling
- Recordkeeping
- Budget management
- Staff management
- Business administration
- Safety procedures
- Conflict resolution
- HIPAA regulations
- Medical terminology
- Patient privacy advocacy
References
References available upon request.
Timeline
Sennior Administrative Assistant
Westtown School
08.2023 - Current
Executive Assistant to Medical Director
Northwell Health
01.2019 - 07.2023
Claims Analyst
Sagicor Life Ja
04.2011 - 05.2016
MBA - Business Administration
Monroe College
BBA - Finance
Monroe College
Bachelor of Science -
University of Technology
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